Product - Technical Product Manager

We are seeking a Technical Product Manager to lead the execution of high-impact system integrations across our platform. This role will focus on designing, delivering, and optimizing API-driven integrations with third-party systems and internal applications. Integrations are foundational to how our platform delivers value, connecting marketing, sales, clinical, financial, and other operational workflows across the senior living ecosystem.

You will work closely with engineering, architecture, implementation, and external partner teams to ensure integrations are reliable, scalable, and aligned with our broader platform strategy. This role operates in an environment increasingly supported by AI tools, and will leverage them where appropriate to improve speed, clarity, and quality of delivery.Requirements

Define requirements and partner with engineering

Translate business workflows and stakeholder needs into clear technical requirements, user stories, and acceptance criteriaPartner with engineering on API design, data mapping, system interactions, and architecture decisionsUse available tools (including AI-assisted workflows) to analyze API documentation, clarify requirements, and identify potential edge cases

Drive integration delivery

Own end-to-end delivery of assigned integrations from concept to productionWrite detailed technical PRDs for API-based integrationsDefine field-level data mappings and transformation logicPartner with engineering on authentication models (OAuth, SSO, token-based systems)Coordinate technical discovery sessions with integration partnersReview partner API documentation and assess feasibilityDefine acceptance criteria and ensure integration quality before releaseSupport post-launch issue triage and iteration

Collaborate with internal stakeholders

Partner with Aline's Integration Services and Customer Success teams to support implementation, provide context and documentation, and assist with troubleshooting when neededEnsure integrations are well-documented and supportable for internal teams and customersContribute to clear, structured documentation that supports both human teams and evolving internal toolingOccasionally engage with clients to gather requirements for new integration development or provide support during escalations

Qualifications

5+ years of product management or related experience in a SaaS environmentProven experience delivering integrations between software systemsStrong understanding of REST APIs, webhooks, and data exchange models, including the ability to read and interpret API documentationStrong ability to translate business requirements into technical requirementsComfort using modern tooling (including AI-assisted workflows) to improve efficiency in documentation, analysis, and problem-solvingDemonstrated ability to quickly learn new systems and technical conceptsExperience writing detailed product and technical requirement documentsExcellent written and verbal communication skillsExperience in senior living, healthcare, or related industriesFamiliarity with SQL and ability to query data for analysis or troubleshootingExperience working with offshore and distributed development teamsExperience in healthcare or healthcare interoperability (HL7, FHIR)Familiarity with authentication protocols (OAuth 2.0, SAML, etc.)