Product & Vendor Operations Coordinator

About the Role

Ampersand Brands is seeking a highly organized and detail-oriented Product & Vendor Operations Coordinator to support the backbone of our product development and merchandising function.

This role is critical in ensuring our vendor relationships, product data, and internal systems are accurate, compliant, and operating efficiently. You will play a key role in bringing products to life—from vendor onboarding through item setup—while partnering cross-functionally with teams across the business.

What You’ll Do

Vendor Onboarding & Management

• Own end-to-end vendor onboarding, including documentation (MOU, W9, compliance forms, TrueCommerce setup, etc.)
• Track, follow up, and ensure timely completion of all required vendor submissions
• Maintain clean, organized, and up-to-date vendor records

Data & Systems Management

• Maintain accurate product and vendor data across systems (SAGE, CounterPoint, Shopify, Net Suites, spreadsheets, and internal trackers)
• Update SKU setup, pricing, and product attributes (dimensions, weights, etc.)
• Ensure data integrity and consistency across all platforms

Pricing & Cost Support

• Support maintenance of pricing documents and cost trackers
• Assist with cost updates, margin inputs, and system alignment

Help ensure all pricing data reflects current and accurate information

Cross-Functional & Operational Support

• Partner with Finance, QA/FSQA, Wholesale, and Store Operations & Experience teams to support documentation and setup needs
• Assist with item setup processes to ensure products are ready for ordering, launch, and sale
• Prepare and maintain internal trackers and reporting tools for product and vendor management

What Success Looks Like

• Vendors are onboarded quickly, completely, and without follow-up gaps
• Product and pricing data is consistently accurate and up to date
• Reduced delays caused by missing documentation or system errors
• Improved speed and efficiency in product setup and order readiness

What We’re Looking For

• Highly organized with strong attention to detail
• Comfortable managing multiple systems and large data sets
• Strong follow-through and ability to manage deadlines
• Effective communicator who can coordinate across multiple teams
• Experience with ERP/POS systems (SAGE, CounterPoint, Shopify, Net Suites, or similar) is a plus
• Background in merchandising, product development, operations, or supply chain preferred

Why Join Ampersand Brands

• Be part of a growing team supporting iconic brands like Hammond’s Candies and Lolli & Pops
• Work cross-functionally across retail, wholesale, and product development
• Gain exposure to the full product lifecycle—from concept to shelf
• Opportunity for growth into merchandising or product development roles over time