Production and Industrial - Senior Site Specialist

Description:
Title:      Senior Site Specialist
Location:    Foster City, CA 94404
Duration:        0-2+ months
Shift:                M-F 7am-4pm
Pay Rate:        $28.20/HR
 
As a part of the team, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals!
 
Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and premier service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.
 
The position is focused primarily on scientific support services within Unity Lab Services core offerings of order entry, order management, stockroom services, material handling, chemical/solvent tracking, and glass wash operations. May also include supporting life safety equipment inspection and lab services operations.
 
Job Description:
Use the company's or customer's inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing

Perform laboratory services such as order delivery, glassware processing, chemical inventory receipt/reconciliation, life safety equipment inspection and lab services coordination.

Create/maintains/reconciles various customer and company reports to ensure partner requirements are met

Follow work processes as outlined by our written procedures

Listens to customer concerns, effectively addresses issues with a goal of resolution within established timeframe, and proactively communicates with supervisor, any customer concerns, and/or potential problems

Engages in process improvement activities

May perform other responsibilities as assigned by management
 
Required Qualifications:
Education: High School Diploma, college degree preferred
 
Experience:
 
2-3 years of equivalent experience, preferably within a laboratory setting or services. Demonstrated customer service, verbal, written, and presentation skills. Less experience can be considered, if they have the right skill set to do the job.
 
Employee Benefits:
At LanceSoft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:

• Four options of medical Insurance
• Dental and Vision Insurance
• 401k Contributions
• Critical Illness Insurance
• Voluntary Permanent Life Insurance
• Accident Insurance
• Other Employee Perks

EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.