Production Associate

Agency:

Job Function:

Strategic Sourcing and Procurement

Job Subfunction:

Procurement

Job Description:

Production Associate

About the Role

IMS is seeking a Production Associate for our Skokie office. Reporting to the Production Director, you will manage the day-to-day execution of branded merchandise and POS projects, ensuring all client requirements are met efficiently, on-time, and on-budget. You'll work closely with Account Managers and vendors to oversee all aspects of project delivery while maintaining clear communication with internal and external stakeholders.

Key Responsibilities

Gather project requirements and manage all production aspects, collaborating with vendors on delivery timelines and project status

Input project specifications into procurement systems and maintain accurate tracking of quotes, purchase orders, and invoices

Build and maintain strong vendor relationships to ensure smooth workflow and quality handoffs

Serve as liaison between internal teams, agencies, and suppliers to guarantee quality results and on-time delivery within budget

Provide timely status updates and excellent customer service to clients

Escalate production issues immediately to management for resolution

Collaborate with Strategic Sourcing to identify suppliers and drive cost efficiencies

Support vendor qualification and performance management activities

Ensure achievement of SLAs and KPIs aligned with client standards and internal operational goals

Assist Account Managers with project presentations and account updates as needed

Contribute to process improvements and operational efficiency initiatives

What You Bring

2+ years of procurement, production, vendor management, or related experience

Experience in POS (Point of Sale) or branded merchandise preferred (but not required)

Proven ability to manage multiple projects simultaneously with attention to detail and quality

Proficiency with procurement/project management systems and Microsoft Office Suite

Strong verbal and written communication skills

Problem-solving abilities and customer-focused mindset

Experience collaborating across cross-functional teams

Organizational skills and ability to prioritize in a fast-paced environment

Detail-oriented with strong accuracy in data entry and record-keeping

Commitment to IMS principles: Passion, Collaboration, Integrity, Inventiveness, and Proactivity

What We Offer

Competitive salary

Medical, dental, vision coverage (including family-forming and gender-affirming benefits)

401(k) with match

Short and long-term disability insurance

Generous PTO and hybrid work policy

Training, development, and tuition reimbursement

Peer recognition program

Access to Omnicom Employee Resource Groups

This role has a salary range of 55,000 - 62,000

IMS is an Equal Opportunity Employer committed to building a diverse and inclusive team. We encourage all qualified candidates to apply.

$55,000.00 - $62,000.00

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.