Production Control Assistant

• Accurately enters work packages into required systems on a consistent and timely basis.

• Performs technical audits of work packages to ensure accuracy and compliance.

• Interfaces with Production, Buyers, and Customer Representatives to maintain continuous updates on aircraft parts status.

• Manages data entry into the ERP System (EMX) for non-stocked parts associated with assigned programs.

• Coordinates off-unit dispositions to ensure timely repairs and return of components.

• Monitors and tracks employee hours clocked to tasks, assisting Program Managers and Line Supervisors with accurate billable hour reporting.

• Notifies leadership of variances such as excess man hours or unused materials impacting budgets.

• Acts as liaison between NSA and Customers for processing and approval of expedited parts (AOG, Priority).

• Collaborates with Planning Department to add engineering items and task additions to work scopes.

• Tracks ordered parts daily, coordinating with Purchasers to resolve procurement delays.

• Ensures proper documentation control by accounting for paperwork at shift end, attaching material certificates, and updating ERP records.

• Coordinates immediate return of off-units removed during maintenance, providing Shipping with required information.

• Maintains and updates audit logs, scans completed packages, and files all work cards accurately and promptly.

• Prepares completed records (work packages) for customer delivery in compliance with RSQCM.

• Provides detailed daily shift turnover reports via email highlighting pending action items.

• Supports document control functions within the maintenance work booth, ensuring compliance with SOPs, safety procedures, and use of required PPE.

• Works closely with Project Managers to reconcile unused or leftover parts, including RMA requests.

• Assists leadership by updating reports, monitoring accuracy of documents, and informing teams of required corrections.

• Performs additional duties as assigned.

Key Competencies:

• Above-average organizational skills

• Strong customer service aptitude

• Effective written and verbal communication

• Keen attention to detail and follow-through

• Ability to multi-task and prioritize in fast-paced environments

• Typing proficiency and technical accuracy