SUMMARY OF JOB FUNCTION:
This role oversees PCBA production operations during assigned shifts to ensure production schedules, quality standards, and delivery commitments are consistently met. The position serves as a key coordination point between Production, Engineering, Sales, Planning, Logistics, and Maintenance teams to ensure smooth workflow and timely resolution of issues. It plays a critical role in maintaining inventory accuracy, supporting continuous improvement, and minimizing production disruptions. The role also ensures clear shift-to-shift communication, supports customer shipment expectations, and participates in after-hours and weekend support as needed.
KEY RESPONSIBILITIES:
- Supervise and manage PCBA production activities during assigned shifts to ensure production targets and delivery commitments are met.
- Create, maintain, and modify daily and weekly production schedules to support customer requirements and operational objectives.
- Coordinate production workflow, priorities, and inter-shift transitions to ensure seamless operations and effective team alignment.
- Track production progress and material availability, including raw materials, WIP, and inventory levels, to maintain continuous production flow.
- Provide timely updates on production status, scheduling adjustments, priorities, and potential delays to leadership, internal departments, and customers.
- Serve as the primary point of contact between Production, Sales, Planning, Logistics, and customers regarding production schedules, delivery commitments, and shipment updates.
- Proactively notify customers and internal stakeholders of production delays or shipment schedule changes that may affect delivery timelines.
- Identify, escalate, and support resolution of production issues impacting quality, productivity, or on-time delivery performance.
- Partner with department managers, Process Engineers, and leadership teams to improve workflow efficiency and sustain operational continuity.
- Prepare and communicate daily shift reports, production summaries, and operational updates for leadership and incoming supervisors.
- Support lean manufacturing initiatives aimed at reducing scrap, waste, and overall production loss.
- Participate in after-hours emergency coverage and rotating Saturday support schedules as needed.
- Carry out additional responsibilities and duties as assigned by management.
QUALIFICATIONS - KNOWLEDGE/SKILLS- EXPERIENCE:
- 2–5 years of experience in the PCBA industry, manufacturing operations, and production/order coordination.
- Strong understanding of PCBA manufacturing processes and production flow is preferred.
- Ability to read, interpret, and follow work instructions, SOPs, and related operational documentation.
- Excellent verbal and written communication skills with proven leadership and team management abilities.
- Strong problem-solving skills with the ability to quickly identify, communicate, and resolve production-related issues in a fast-paced environment.
- Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
- Quick learner with the ability to adapt to new tasks, systems, and processes as needed.
- Flexible and willing to work extended hours or adjusted schedules based on business and production demands.
SUPERVISES: None
PHYSICAL DEMANDS:
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. The employee must frequently stand, walk, and reach with hands and arms. The ability to lift 20 lbs., open filing cabinets, and bend, stand, or climb on step ladders as necessary.
ENVIRONMENT:
- The manufacturing facility is exposed to electronics assembly equipment and materials.
- May require working in a controlled environment with specific temperature and humidity requirements.
- Personal Protective Equipment (PPE) is required to perform the work.