Accounts Receivable Management, Calendar Management, Communication Skills, Computer Skills, Credit and Collections, Customer Support/Service, Detail Oriented, High School Diploma, Inventory Levels, Microsoft Outlook, Microsoft Windows Operating System, Order Processing, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Revenue Forecasting, Revenue/Sales Reporting, Roofing, Safety Training, Telephone Skills, Vehicle Fleets, Writing Skills
Champion Windows - Production Coordinator
As a Production Coordinator, you will work with customer service and installation concerns, including scheduling appointments, ordering parts for services, and maintaining records of services.
Pay Range $18.00 - $25.00 per hour
Responsibilities:
- Answer and handle all incoming customer service and installation concerns including promptly returning messages via phone and email
- Schedule all appointments and manage calendar for Installation and Service Departments
- Process orders for window, siding, door, and roofing services, as well as local material orders
- Report weekly revenue projections to the ROM/AIM/Division Manager
- Manage Accounts receivable, scheduling collections and performing collections, as needed
- Manage service log, schedule services, and order service parts
- Maintain proper lead paperwork
- Perform quality site checks as needed
- Assist with the maintenance of installation fleet and Champion safety training and circle of safety reports
- Assist and or complete job breakdowns as projects are ordered
- Assist with checking in received orders
- Assist with monthly end inventory count
- Other duties as assigned
Qualifications:
- High school diploma or GED equivalent
- 5 years customer service experience
- Experience in the window industry a plus
- Attention to detail
- Proficient in computer skills, including MS Suite and Outlook
- Excellent written and oral communication skills including phone skills
Champion Window is an Equal Employment Opportunity Employer
If you need assistance with completing the online application due to a disability, please contact Champion Window.
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
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Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.
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