Communication Skills, Computer Skills, Customer Support/Service, Inventory Management, JavaScript, Lift/Move 50 Pounds, Microsoft Excel, Microsoft Outlook, Microsoft Word, Organizational Skills, Performance Metrics, Presentation/Verbal Skills, Product/Service Launch, Production Control, Regulations, Sales, Salesforce.com, Specimen Collection, Spreadsheets, Time Management, Writing Skills
Essential Duties and Responsibilities:
- Ensure timely delivery of all product samples for sales and customers while meeting quality expectations form the appearance and packing perspective.
- Responsible for all Production related information in Salesforce, Safety Chain
- Review sample report determining samples should be shipped out before within our policy
- Contact Customer Service to verify if there are any urgent samples that need to go out
- Ensure samples boxes are assembled and ready to go to the production lines
- Collects samples from the lines
- Check inventory for 10lb bags of specialty items every week. Ensure that there is enough inventory for specialty items such as natural or wagyu sample
- Prepare FedEx boxes and shipments and ensure all packing components are available (dry ice)
- Create FedEx tickets
- Have QA check samples and make sure everything is all done by the time FedEx gets here at 5:30
- Complies with all Company and Federal Policies, Procedures and Regulations
- Achieve departmental KPI's
- Performance other duties as directed
- Puts our overtime list by seniority if personnel on that line cannot stay the OT[JS1] [TR2]
- First new product commercialization- walk through with operator and supervisor all packaging and production requirements and monitor first runs.
- Responsible for managing Tool Room and maintaining inventory on trackable spreadsheet
- Responsible for E-Commers
Education and/or Work Experience Requirements:
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Excellent computer proficiency (Word, Excel, Outlook, Salesforce)
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Physical Requirements:
- Must follow all OSHA, USDA, Federal and State regulations and comply with all Schweid and Sons company policies and procedures.
- Must be able to lift and carry up to 50 lbs.
- Must be able to talk, listen and speak clearly on telephone