Production Coordinator

Benefits:

• 401(k)
• Company car
• Competitive salary
• Employee discounts
• Flexible schedule

We're Hiring: Production Coordinator - Join Our Rapidly Growing Flooring Team!

At Floor Coverings International, our unique shop-at-home model lets customers get perfect new floors without ever leaving their home. With over 350,000 satisfied customers and a stellar 4.7-star average rating, we're growing six times faster than our competitors-and we need motivated, service-driven individuals to grow with us.

We're currently hiring Production Coordinators across the country to help deliver top-tier flooring installation experiences that meet and exceed customer expectations.

Why You'll Love This Role:

• Full-time position
• Company vehicle provided for work appointments
• Be part of a fast-growing brand with a strong reputation
• Work with a supportive and mission-driven team

What You'll Do:

• Coordinate with sales staff weekly to align on project details and customer expectations
• Accurately order products and follow up on deliveries
• Schedule installations to match both customer and installer availability
• Maintain ongoing communication with customers to ensure transparency and satisfaction
• Confirm project scope and compensation with installers
• Conduct walk-throughs and collect final payments
• Ensure jobs are completed profitably and efficiently
• Resolve issues quickly and professionally
• Keep the showroom organized and assist with home shows and training
• Continuously seek better installers and improve job quality

What We're Looking For:

• 15+ years of flooring installation experience
• 5+ years of customer service experience
• 3+ years of project management experience
• Natural leadership with the ability to manage installers and resolve conflicts
• Highly organized and able to juggle multiple projects
• Strong communication and problem-solving skills
• Independent and self-motivated
• Professional and customer-focused demeanor
• Willingness to learn and grow in the flooring industry

Ready to take the next step in your career with a company that values service, integrity, and growth? Apply today and help us deliver beautiful floors and unforgettable customer experiences!