Production Coordinator

Summary:

• Duration: 12 Months

Responsibilities:

• Track multiple Direct Mail, Print, and Stationery campaigns concurrently and monitor progress to keep all jobs on track and delivered on time with reporting as needed
• Meticulously review artwork, data files, vendor proofs, and programming instructions to catch and resolve errors, ensuring quality standards are met across all print and direct mail workflows
• Prepare and obtain job estimates, analyze costs, make vendor recommendations to stakeholders, execute purchase orders, perform invoice reconciliation, manage postage, and support financial tracking
• Serve as compliance liaison for programs as needed
• Manage inventory levels and monitor stock to support uninterrupted supply
• Coordinate with print, stationery, and mail vendors to prepare and make vendor recommendations to stakeholders and hold vendor partners accountable to quality and delivery standards
• Support vendor contracts and Statements of Work (SOWs) in partnership with sourcing/procurement and business teams
• Grow to become the Subject Matter Expert (SME) for supported platforms, document processes and workflows, and results reporting

Requirements:

• Strong project & process management and organizational skills
• Exceptionally detail-oriented with strong proofreading skills
• Data mindset as applied to direct mail variable data programming instructions
• Demonstrates production and quality-control discipline
• Aptitude for financial management tasks
• Strong communication skills
• Proactive, problem-solving approach

Preferred Skills:

• Highly organized and detail-oriented, with a bias toward action
• Solution-focused to identify problems and bring solutions
• Technologic aptitude to have comfort leveraging operating platforms such as Microsoft Office, Adobe Workfront, Ariba, and AI tools
• Client-focused communicator
• Preference for experience within insurance, financial services, or other regulated industries
• Preference for working knowledge of print production, direct mail coordination, or a related production/operations role