Production Lead

Lancesoft

Whitsett, NC

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JOB DETAILS

SKILLS

Coaching, Communication Skills, Continuous Improvement, Establish Priorities, Leadership, Logistics, Maintain Compliance, Manufacturing, Mentoring, Microsoft Office, Operations, Operations Processes, Order/Customer Fulfillment, Organizational Skills, Problem Solving Skills, Quality Control, Quality Management, Quality Metrics, Service Level Agreement (SLA), Startup, Team Lead/Manager, Technical Operations, Time Management, Warehousing

LOCATION

Whitsett, NC

POSTED

3 days ago

Description:
Requisition Title
CFS Production Lead
Project Description
Production Lead Custom Fulfillment Services (CFS)
Position Summary
The Production Lead is responsible for overseeing daily operations on the CFS production floor, ensuring customer orders are processed accurately, efficiently, and on time. This role provides hands-on leadership for production associates, coordinates workflow across provisioning, asset tagging, etching, quality control, and shipping functions, and drives performance against productivity, quality, and SLA targets.
Key Responsibilities
Lead and direct daily production floor activities to ensure customer commitments and SLAs are met.
Assign work, monitor productivity, and balance labor resources across all production functions.
Serve as the primary point of contact for production associates during assigned shifts.
Monitor order flow and proactively address bottlenecks impacting throughput.
Ensure compliance with *** quality standards, customer requirements, and operational procedures.
Conduct daily start-up meetings, communicate priorities, and provide shift updates.
Escalate operational issues, equipment failures, inventory shortages, or quality concerns to management.
Train, coach, and mentor production associates while promoting a culture of accountability and continuous improvement.
Support inventory accuracy, material movement, and production reporting activities.
Maintain a safe, organized, and efficient work environment following *** safety and 5S standards.
Qualifications
3+ years of experience in manufacturing, warehouse, fulfillment, or production operations.
Prior experience leading teams in a fast-paced operational environment.
Strong communication, problem-solving, and organizational skills.
Ability to prioritize work and adapt to changing business demands.
Experience with shipping, provisioning, logistics, or technology-related operations preferred.
Proficiency with Microsoft Office and operational tracking systems.
Success Measures
On-time shipment performance
Productivity and throughput targets
Quality and accuracy metrics
SLA compliance
Employee engagement and development
Safety and operational excellence

Supplier Comments

About the Company

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/

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