POSITION SUMMARY The Production Manager manages the production department and its employees, ensuring the work is done on time and on budget with safety, quality, and efficiency, all while meeting team goals and providing remarkable customer experiences.
ESSENTIAL JOB FUNCTIONS
Lead, Manage, Accountability (LMA)
Cascades the company’s vision, mission, values and provides clear direction.
Removes barriers so that the company’s vision is achievable.
Recruits, selects, onboards, and trains employees.
Provides expectations and holds employees accountable to meeting these expectations.
Manages employees’ performance, conducts performance reviews, and partners with HR on other performance decisions.
Creates/provides opportunities for employees’ growth and development.
Departmental Goals
Collaborates with leadership to develop the production department’s annual goals and plan for completing those goals.
Makes adjustments as necessary, ensuring the production department is consistently rowing in the same direction.
Takes necessary action when goals are not being met.
Celebrates with the team when goals are met.
Departmental Responsibilities
Ensures the production team meets their goals with respect to:
Project completion
Safe practices
Planned installed volume
Installation quality
Direct labor percentage goal
Collected revenue upon project completion
Remarkable customer experiences
Company Property
Ensures company vehicles, trailers, equipment, tools, and other assets are cared for and are in good working order.
Ensures the company always has the proper number and type of vehicles, trailers, equipment, tools, and other assets needed to complete installations.
Remarkable Experience
Ensures the production team provides a remarkable experience to customers.
Communicates with customers in a timely manner to overcome obstacles/problems on jobs and reach an acceptable solution.
As necessary, escalates customer issues to the team to find a timely solution.
DIRECT REPORTS
Production Field Supervisor
Crew Leaders
Lead Installers
Installers
POSITION REQUIREMENTS
Knowledge of construction or related trades and construction management.
Skill in operating a personal computer, cell phone, programs, and apps.
Ability to detect/recognize information in written materials and on screen roughly 50% of the time.
Ability to understand, communicate, read, and write in English.
Ability to understand and converse in Spanish is a plus.
Skill in verbal and written communication and strong presentation skills.
Skill in and ability to operate equipment and/or power tools preferred.
Ability to lift or move up to 100 lb.
Ability to move about and move to/from and work from the floor level or in crawl spaces.
Associates or bachelor’s degree in construction or business preferred and 2+ years of experience as a foreman/manager in the construction trades OR a combination of education and experience that illustrates a proven track record in this field
A valid driver’s license, a safe driving record, and the ability to obtain a DOT medical certification and drive for the company.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Bright Brothers Corporate.
Numbers & Facts
Location
Ellendale, DE
Job Type
Full-time
Skills
Budget Managementunmatched
Communication Skillsunmatched
Constructionunmatched
Construction Managementunmatched
Customer Escalationsunmatched
Customer Experienceunmatched
Dental Insuranceunmatched
Driver's Licenseunmatched
English Languageunmatched
Franchise Managementunmatched
Health Insuranceunmatched
Illustrating Abilityunmatched
Leadershipunmatched
Lift/Move 100 Poundsunmatched
Mobile Applications Developmentunmatched
PC (Personal Computer) Systemsunmatched
People Managementunmatched
Performance Reviewsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Production Managementunmatched
Safety/Work Safetyunmatched
Staff Trainingunmatched
Time Managementunmatched
Training/Teachingunmatched
Vision Planunmatched
Volume Planningunmatched
Writing Skillsunmatched
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