Responsible for monitoring and enforcing the quality standards of an assigned area. Communication of department and plant quality metrics.
Escalation of issues to all levels of management following escalation guidelines.
Implement and follow systems that prevent re-occurrence of known issues through problem solving process. Leverage resources to solve quality issues.
Build and maintain good working relationships with employees, union and management. Understands and consistently administer the National and Local Agreements between General Motors and the United Auto Workers Union.
Promote safe work practices and achieve objectives for ergonomics, health and safety and housekeeping.
Motivate, train and develop employees to effectively perform their jobs utilizing standardized methods. Ensure team members receive adequate JIT (job instruction training).
Able to make decisions independently with limited supervision
Knowledge of basic technology and standards of area supervised
Relatively high level of analytical ability where problems are complex
Well developed oral and written communication skills
Knowledge of scheduling, manufacturing processes, quality control standards, and other management systems
High level of interpersonal skills to work effectively with others, motivate employees, and elicit work output
Demonstrated technical and professional skills in job-related area required
Knowledge of General Motors Global Manufacturing System
College degree preferred
High School graduate or equivalent experience required
With almost four decades of experience as a proven industry leader, Acro continues to be consistently recognized among the Best & Brightest Companies to Work for in the United States. As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 locations. Acro’s client portfolio includes some of the most well-known names in business and provides services across all verticals including technology, aerospace, energy, automotive, government, and manufacturing. To learn more, please visit www.acrocorp.com.
| Location | Kansas City, MO |
| Industry | Staffing/Employment Agencies |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1982 |
| Website | https://www.acrocorp.com |
Acro Service Corporation began in 1982 as a privately-held staffing firm servicing clients in greater Metropolitan Detroit area. Since then, Acro has developed into a national-level player in workforce management solutions including staff augmentation services and managed service staffing program services in Information Technology (IT), engineering, professional, accounting, finance, administrative, light industrial, manufacturing, and other labor categories.
Acro has numerous offices across the U.S., with its global headquarters located in Livonia, Michigan. Acro also has international offices in Canada, Europe and India. The company is conservatively managed and has achieved a flawless record of profitability and growth. Acro attributes its growth to its focus on customer service and to a large extent our growth has been the result of customer referrals and the expansion of services to establish clients based on the excellence of the services we provide. Quality is an essential part of everything we do – Acro’s proprietary approach to account management, service delivery, and quality assurance is based on our ISO and CMM Level 3 certified processes. Acro also enjoys an impressive D&B rating.
Acro has implemented Managed Service Programs (MSPs), for numerous clients of all sizes in many industries. Acro’s MSP offering is branded as eXternal Resource Management (XRMSM) Solutions, which consists of a sophisticated web-based system and tailored management assistance programs to automate and streamline all processes involved in procuring, managing and administering a client’s external workforce including contracted labor.
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