Production Supervisor - Manufacturing Operations

Role Summary

The Production Supervisor is responsible for the safety, quality, delivery, cost, and people performance of their assigned production area. This position leads a team of Team Leaders who oversee front-line operators to ensure consistent execution of the ASD Lean Operating System. The Supervisor drives operational discipline through daily management, visual controls, and leader standard work (LSW). This role ensures adherence to production schedules, manages labor and time reporting, and develops front-line leaders through coaching, feedback, and accountability. The Supervisor is expected to be a visible leader - spending significant time in the work area conducting Gemba walks, facilitating problem-solving, and ensuring standard work and processes are followed.

• Core Responsibilities
• 1. Leadership & Daily Management
• Lead the daily operations of assigned production areas, ensuring adherence to Safety, People, Quality, Delivery, Cost, and Cash (SPQDCC) targets.
• Conduct daily shift start-up and end-of-shift meetings to review previous performance and current priorities.
• Ensure effective shift hand-offs, communicating key performance updates, downtime issues, and safety concerns.
• Actively participate in Gemba walks to observe performance, reinforce standards, and engage employees.
• Maintain visibility on the shop floor, reinforcing standard work and addressing issues in real time.
• Translates strategic intent into execution of safety, quality, and production initiatives.
• 2. People Management & Administration
• Directly manage and develop 6-10 Group Leaders / Team Leaders.
• Manage and approve all timekeeping, including hours worked, overtime, vacation, personal, and sick time in the company timekeeping system.
• Monitor attendance, address issues promptly, and ensure accurate labor reporting.
• Conduct performance reviews, coaching sessions, and progressive discipline when required.
• Promote positive employee relations, consistent communication, and accountability at all levels.
• Leads the review of team member experience survey results - celebrates strengths and drives action plans to improve high-impact leading indicators.
• 3. Safety & 5S Leadership
• Ensure all safety procedures and PPE standards are followed; model safe behaviors at all times.
• Conduct daily safety huddles and follow up on incidents, near-hits, and corrective actions.
• Partner with EHS and Maintenance to ensure hazards identified through Red Tag Logs or inspections are addressed promptly.
• Lead and audit 5S activities to sustain a safe, clean, and organized work environment.
• 4. Quality & Process Control
• Ensure production teams follow the Quality Control Plan (QCP) and adhere to all SOPs and inspection standards.
• Review daily quality metrics, address deviations, and support root cause and corrective action activities.
• Coach Team Leaders and operators on quality standards, containment, and process ownership.
• Reinforce problem-solving discipline and follow up on open quality issues until closure.
• 5. Planning, Scheduling & Performance
• Execute the daily and weekly production schedule in alignment with planning and materials requirements.
• Coordinate staffing and headcount to meet takt time and labor map requirements.
• Monitor key performance indicators (SPQDCC) and drive countermeasures when targets are missed.
• Ensure accurate reporting of downtime, scrap, and productivity through the plant's production systems.
• 6. Leader Standard Work (LSW) & System Discipline
• Adhere to and execute the daily Leader Standard Work (LSW) cadence - including visual checks, performance reviews, and floor verification activities.
• Ensure Team Leaders maintain their own LSW routines (board updates, shift huddles, audits, and 5S).
• Audit and update Team Boards, ensuring visibility to KPIs, countermeasures, and standard work adherence.
• Use Gemba-based observation and coaching to reinforce continuous improvement behaviors.
• 7. Continuous Improvement & Problem Solving
• Facilitate or participate in structured problem-solving events (PDCA, 5-Why, Kaizen).
• Empower Team Leaders to identify, escalate, and resolve process issues quickly.
• Collaborate with Engineering, Maintenance, and Quality to eliminate recurring losses and inefficiencies.
• Drive ownership of standard work and accountability for sustaining improvements.
• Leadership Expectations
• Leads by example - visible, engaged, and consistent in word and action.
• Coaches and develops Team Leaders and to strengthen the leadership pipeline.
• Maintains composure under pressure and focuses on problem-solving, not blame.
• Encourages transparency, accountability, and teamwork across shifts and departments.
• Champions continuous improvement and embodies the principles of the ASD Lean Operating System.

Qualifications

• Associate's or Bachelor's degree in Operations, Industrial Technology, or related field preferred; equivalent experience accepted.
• Minimum 5+ years of manufacturing experience, including 2+ years in a leadership or supervisory capacity.
• Proven ability to manage hourly teams, timekeeping systems, and attendance programs.
• Strong understanding of safety, quality systems, and lean manufacturing principles.
• Excellent communication, conflict resolution, and coaching skills.
• Proficient in Microsoft Office, timekeeping systems (Kronos, ADP, or equivalent), and ERP production tracking tools.
• Willingness to work flexible shifts as needed and maintain regular floor presence.