Production Support

Location: Charlotte, NC

Salary Range: Competitive

Introduction

Required Skills & Qualifications

• Experience with server administration to complement card industry experience
• Solid understanding of the Software Development Life Cycle (SDLC), ITIL processes, change management, release management, and configuration management
• Strong knowledge of the payment industry, including cards, ATM POS terminals, and transaction processing protocols such as ISO 8583
• Proficiency in Python, Shell scripting, and database management systems like Oracle, SQL Server, and MySQL
• Understanding of information systems elements (hardware, software, network) and their application to business functions/processes

Preferred Skills & Qualifications

• Project management skills
• Familiarity with UL, Pargon, and Astrex simulators, or other payment transaction simulators
• Excellent communication and vendor management skills
• Bachelor’s degree or equivalent in Computer Engineering, Computer Science, Information Technology, or a related field
• Applicants must be able to work directly for Artech on W2

Day-to-Day Responsibilities

Key tasks and expectations for the role:

• Support and maintain critical healthcare payment solutions across multiple cloud platforms
• Collaborate with cross-functional teams to ensure seamless integration of payment systems
• Engage with vendors and stakeholders to enhance system performance and reliability

Company Benefits & Culture

• Inclusive and diverse workplace culture
• Opportunities for professional development and growth
• Comprehensive benefits package

For immediate consideration please click APPLY to begin the screening process