About The Role
This position requires the successful candidate to work on a W2 directly with FDM. We cannot accept C2C, 1099 or employment sponsorship (e.g. H1-B) for this position.
FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.
FDM is seeking a Production Support Engineer located in Chicago to support a project in the Financial sector. Involvement in this project is anticipated to last initially 24 months but may be extended.
This role will be hybrid with requirements to be in office 4 days per week.
About You
Position Summary
We are seeking a skilled production services specialist to join our Equities Release & Deployment Management (RDM) team. The team provides application release deployment services for the portfolio of 200+ applications.
Responsibilities include managing the release deployment requests throughout their lifecycle. The role requires collaborating and partnering with peer support, development, and infrastructure teams across the globe. The role includes onboarding new applications for release deployments. Learn and utilize the in-house-built tool Chronos (which is built on top of the Cutover application) for release deployments. Onboard and support Start of Day (SOD) and Start of Week (SOW) application checks, and resolve documented issues while escalating to Level 2 application support teams when necessary.
The candidate should be able to identify and automate manual activities to improve efficiency. This role will be part of a team in Chicago, with a wider global team providing production services across core trading & technology locations. Excellent communication skills and ability to collaborate are required.
The candidate should have good knowledge of the Global Markets technology ecosystem and strong technical skills including Linux, Windows, SQL, Ansible, scripting, messaging platforms, and Autosys, as well as an understanding of the Global Markets Equities domain.
Since most of the work needs to be done outside regular business hours, the candidate needs to be flexible with working days and hours.
Working Days: Wednesday through Sunday
Working Hours: 12 p.m. - 8 p.m. local time
Primary Skill
Secondary Skill
Autosys, Python, Cutover
Tertiary Skill
TIBCO, MQ
Required Qualifications
Desired Qualifications
About Us
About FDM
FDM powers the people behind tech and innovation. We spot trends, find top talent, and help businesses stay ahead.
With 35+ years of experience, we coach, mentor, and launch fresh thinkers from diverse backgrounds into world-class careers. Partnering with top global companies, we deliver the right talent at the right time-while guiding our people toward exponential growth.
Global impact - 18 centers across North America, APAC, the UK, and Europe
25,000+ careers launched - and counting
300+ trusted client partners
Committed to Equal Opportunities
Tech careers should be for everyone. With 75+ nationalities represented, FDM thrives on diversity, fuels innovation through unique perspectives, and celebrates success together. As an Equal Opportunity Employer and FTSE4Good-listed company, we ensure every qualified applicant gets a fair shot-no barriers, just opportunities.
Additional Considerations
FDM Group, Inc. is registered to operate and hire employees in select states within the US. We will consider employment applications exclusively from candidates who are either residing in one of the following states or willing to relocate to them: Arizona, California, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, New York, Pennsylvania, Tennessee, Texas, Utah, and Virginia.
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