Role: Production Support / Operations Engineer Industry: Healthcare / Medicaid Location: Remote Duration: 12+ Months Experience Needed: 8+ Years
Key Skills:
IBM DataPower Advanced
IBM Integration Bus (IIB) Advanced
MOVEit / MFT Advanced
SQL Advanced
Splunk Advanced
Linux & Shell Scripting
ServiceNow
IBM ACE, MQ, WSRR
IBM DataStage & DB2
Responsibilities:
Provide production and application support for Medicaid systems.
Perform real-time monitoring, incident management, troubleshooting, and RCA.
Support MFT, batch jobs, web services, and Linux-based systems.
Manage production deployments and operational readiness.
Use Splunk and SQL for monitoring and troubleshooting.
Develop SOPs and drive automation/continuous improvement.
Coordinate with engineering, vendors, and business teams.
Experience:
Overall: 8+ years in Production/Application Support or IT Operations.
US Experience: 3+ years preferred.
Strong communication and stakeholder management skills.
Ideal Candidate: Senior Production Support Engineer with strong hands-on experience in IBM DataPower, IIB, MOVEit, SQL, Splunk, Linux, and incident/RCA management.
Numbers & Facts
Location
Parsippany, NJ (Remote)
Salary
$58–$60
Skills
Automationunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Healthcareunmatched
IBM DB2unmatched
IBM Product Familyunmatched
IBM WebSphere DataStageunmatched
IBM WebSphere Service Registry and Repository (WSRR)unmatched
Identify Issuesunmatched
Incident Managementunmatched
Linux Operating Systemunmatched
Medicaidunmatched
Messaging Middlewareunmatched
Operational Supportunmatched
Production Managementunmatched
Production Supportunmatched
SQL (Structured Query Language)unmatched
ServiceNowunmatched
Software Administrationunmatched
Splunkunmatched
Standard Operating Procedures (SOP)unmatched
Technical Supportunmatched
Time Trackingunmatched
Unix Shell Programmingunmatched
Web Servicesunmatched
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