Production Support Specialist

Job Title: Production Support Specialist

Job Description

The Production Support Specialist plays a key role in ensuring smooth and efficient manufacturing operations by owning production data packages, coordinating production orders, and driving results across production and supply chain activities. This position supports daily factory operations by preparing and controlling production orders, ensuring documentation accuracy, and collaborating closely with production, engineering, quality, warehouse, and production control teams. The role requires a hands-on, detail-oriented professional who can resolve issues with urgency, manage change implementation, and continuously seek process improvements in a dynamic, fast-paced environment.

Responsibilities

• Take ownership of production data packages in accordance with applicable regulations, standards, technical data packages, and specifications.
• Drive results for production, supply chain, and broader business objectives by proactively supporting daily operations.
• Prepare, track, and control the progress of production orders to ensure on-time completion.
• Ensure that changes to production orders are correctly implemented and reflected in all relevant systems and documentation.
• Verify that production orders are fully documented, completed, and signed off accurately.
• Issue materials and assemblies to production orders as required to support scheduled builds.
• Ensure that all required manufacturing documents, job and tooling information, equipment, parts, and related resources are available at the appropriate workstations before each build.
• Report manufacturing progress to all relevant stakeholders, particularly when issues or delays arise, and provide clear status updates by product.
• Identify, propose, and drive alternative solutions in the event of problems or production difficulties to minimize disruption.
• Control and oversee the factory implementation and cut-in of engineering and process changes, ensuring proper coordination and timing.
• Work closely with production floor, engineering, quality, and warehouse personnel to ensure redlined material and component changes during builds are properly documented and managed in SAP.
• Collaborate cross-functionally with production control, production, engineering, and quality teams to resolve daily workflow issues and remove bottlenecks.
• Monitor job flow and velocity through the production line, partnering with production control to ensure timely completion of work orders.
• Identify opportunities for process improvement and support the implementation of more efficient workflows and practices.
• Perform data entry and administrative tasks related to production planning, inventory control, and documentation management.
• Support customer service and production support activities by responding to internal requests and resolving issues promptly.
• Assist with inventory management, including material handling and inventory control, to ensure accurate stock levels for production needs.
• Utilize ERP systems, particularly SAP, to manage production planning, material movements, and related transactions.
• Carry out other duties as assigned to support overall production and operational objectives.

Essential Skills

• Demonstrated ability to deliver results in the face of ambiguity and adversity, maintaining focus on operational goals.
• Proven ability to work with multiple teams across the organization to resolve issues and production stoppages with a strong sense of urgency.
• Ability to work well with others, follow directions, execute tasks swiftly, identify process improvement opportunities, and solve problems effectively.
• Experience monitoring job flow and velocity through the production line and partnering with production control to ensure timely completion.
• Strong hands-on approach with excellent communication, organization, and attention to detail, combined with a drive to solve daily operational challenges.
• Ability to understand bills of materials (BOMs), engineering drawings, parts lists, and factory flow.
• Strong knowledge of SAP, particularly in a production, inventory, or ERP context.
• Strong skills in MS Office, especially MS Excel, along with experience using databases and SharePoint.
• Experience in planning and scheduling activities within a production or supply chain environment.
• Ability to handle customer service, planning, inventory, data entry, administrative assistance, supply chain, material handling, inventory control, production planning, and production support tasks as needed.
• Capability to thrive in integrated, multi-functional teams of diverse individuals and to contribute beyond formal job titles or descriptions.
• Demonstrated commitment to continuous learning and improvement, with a willingness to adopt relevant technologies even outside traditional industry domains.
• Physical ability to lift up to 50 lbs unassisted.

Additional Skills & Qualifications

• Degree in a relevant field such as Supply Chain Management, Operations Management, or Business is beneficial.
• Extensive relevant work experience in lieu of a degree is considered valuable, particularly experience related to composite materials and processes.
• Knowledge of ITAR/EAR regulations is an advantage.
• Familiarity with ERP systems beyond SAP is helpful for broader production and inventory management.
• Experience working in dynamic, fast-paced production environments where priorities can shift quickly.
• Interest in and alignment with a culture that values shared vision, passion for operational excellence, and cross-functional collaboration.
• Ability to adapt to new technologies and tools that support production, supply chain, and administrative processes.

Work Environment

The Production Support Specialist works in a dynamic manufacturing environment that requires frequent interaction with the production floor, engineering, quality, warehouse, and production control teams. The role involves regular use of SAP and other ERP tools, MS Office applications (particularly Excel), databases, and SharePoint to manage production orders, materials, and documentation. The position includes time spent both at a computer and on the shop floor, ensuring that manufacturing documents, equipment, parts, and tooling are available at workstations prior to builds. The environment emphasizes teamwork, cross-functional problem solving, and continuous improvement, with a strong focus on maintaining workflow and resolving issues quickly. The role may require standing, walking, and handling materials, as well as lifting up to 50 lbs unassisted. Hours and shifts may align with production schedules and can involve supporting operations during peak periods to meet delivery and performance targets.

Job Type & Location

This is a Contract position based out of Trinity, AL.

Pay and Benefits

The pay range for this position is $28.00 - $32.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Trinity,AL.

Application Deadline

This position is anticipated to close on Jun 19, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.