A Production Team Manager (PTM) is a front-line manager within the production division. A Production Team Manager oversees the activities of their team and is responsible for increasing their team's effectiveness and efficiency at executing tasks or phases of a project through staff development. A Production Team Manager is expected to spend approximately 8 to 12 hours per week on staff development and on Division level meetings, activities, and initiatives while balancing project demands.
Typically Reports To - Production Division Manager
Typical Years of Experience – 5+ years
Qualifications
Must model & champion the company's vision, values, and culture.
Should possess strong technical skills that would benefit a design or drafting team
Should have a track record of providing thorough, quality plan set reviews.
Must have a thorough understanding of the Plan Production Workflow & QA/QC Process.
Must have a solid understanding of the division’s CAD file and project folder structures.
Must be able to add value to direct reports at a technical, professional, and personal level
Must be able to handle healthy conflict and confrontation.
Roles & Responsibilities
Team Leadership
Live, model and teach the company's vision, values, and culture.
Enthusiastically Driven, Live Servant Leadership, We Before Me, Character Counts
Puts direct reports' needs ahead of personal project priorities, as appropriate
Leads the team and supports them in their performance and product quality
Create a team environment that allows people to excel by providing attention to things that are important (performance, client objectives, etc), removing distractions (unnecessary communication, drama, etc), and providing the necessary reminders of best practices and operating procedures.
Projects/Workload
Provide recommendations and feedback to the Division Manager (or Assistant Division Manager) on project team assignments
Coordinate with Project Managers on task assignments
Closely monitor the workload for their team to ensure team stays utilized and ensure workload does not become unbalanced
Projects – still may be assigned to a project as a Lead Designer, or Signing P.E. (if applicable)
Peer Reviews (Plan Sets)
Base File Setups
Assist in coordination efforts with workshare teams – project files, CAD/plan standards, go-by projects, etc.
Employees
Participate in recruiting efforts to fill the positions within the Division
Lead/manage employee review process for team members
Conducts annual reviews for each team member, and a semi-annual check-in of goals, including gathering and organizing feedback and project performance results
Work with Division Manager on career path opportunities for staff
Develop staff through formal training and informal on-the-job coaching including design, QA/QC, financial management, and phase management.
Work with the Division Manager to identify and help develop future leaders.
Review timesheets and PTO requests of direct reports, and coaching employees on timeliness of timesheet submittals
Hold regular 1:1 meetings with direct reports (quarterly basis at minimum)
Understand the meaning of being someone’s sponsor and trusted advisor, and develop that relationship with your direct reports
Identify personnel issues and coach employees on how to engage in healthy conflict.
Identify when you need to step in as a manager to resolve the conflict and when you need to re-direct them to handle it on their own
Maintain a “no drama zone” with your direct reports
Operations
Follow, support, and promote Team accountability of best practices and office procedures.
Assist Division Manager with Division Initiatives, as appropriate
Project Execution
Review and provide feedback to team members on performance (budget, schedule, QA/QC, communication, effectiveness, etc.)
Metrics
Revenue & Efficiency for the Team
Revenue & Efficiency as PTM
Employee Advancement and Growth
Team’s Subjective Feedback
Qualification Requirements
Natural leader, willing to champion a team of Civil Designers, CAD Technicians, and Design Engineers
Education and/or Experience
5+ years of experience in Houston-area single-family land development design
OR 3+ years experience with Bachelor’s degree from an EAC-accredited engineering program
Certificates, Licenses, Registrations
Valid driver’s license
PE License is a plus
Required Knowledge, Skills, and Abilities
Ability to effectively review and provide constructive feedback to team members or peers on production deliverables (plan sets, exhibits, etc.)
Outstanding communication and interpersonal skills.
Conduct regular evaluations of team members, and support them in their career development
Follow, support, and promote accountability of best practices and office procedures
Effective Resource Management – keeping assigned projects within team on budget and on schedule, while maintaining a high-quality product