Production Workflow Specialist

Konica Minolta Business Solutions USA Inc

Charlotte, NC

JOB DETAILS
SKILLS
Business Analysis, Business Processes, Business Solutions, Communication Skills, Consulting, Consumer Branding, Copying Machines, Customer Relationship Management (CRM) Systems, Customer/Client Research, Develop Methodologies, Develop and Maintain Customers, Driver's License, Exceeded Sales Goal, Multitasking, Pre-Sales, Presentation/Verbal Skills, Printing, Problem Solving Skills, Product Demonstration, Professional Services, Proof of Concept, Sales, Sales Management, Sales Presentation, Sales Prospecting, Solution Sales, Statement of Work (SOW), Technical Support, Testing, Time Management, Willing to Travel, Writing Skills
LOCATION
Charlotte, NC
POSTED
30+ days ago

Overview --------

Konica Minolta currently has an exciting opportunity for a Production Workflow Specialist! The responsibility of the Production Workflow Specialist is to be the expert on the full line of KMBS production print hardware and solutions products. The PSC will work with accounts to provide customer workflow assessments and demonstrations, solution design, configuration and development. This includes the creation of statements of work and initial workflow setup. The Specialist will be responsible to drive software solution, professional services revenue and assist with the sales of KM print production hardware. This individual is intended to be a strategist, who can think outside the box and lead and lead with value propositions. Please note that this role will contain up to 25% travel to New Orleans, LA for clients.

Responsibilities ----------------

  • Contributes to the achievement of production print and professional services revenue goals and objectives.
  • Collaborates with sales teams to develop customer production print strategy.
  • Responsible for pre-sales account opportunity assessment, professional services and software solution expansion.
  • Demonstrates the customer solution value through proof of concepts.
  • Analyzes customer business requirements and processes.
  • Develops customer solutions recommendations and proposals.
  • Interacts with the Implementation Team to help advise on resourcing and staffing to execute implementation plans.
  • Strong communication skills, written and verbal presentation skills.
  • Contributes to the development of new techniques, models, and plans to help grow the production print business.
  • Meet or exceed assigned revenue targets within assigned territory.
  • Maintain, and manage individual sales activities and opportunities in the CRM Management System.

Qualifications --------------

  • Four-year college degree preferred or equivalent experience in a related field.
  • 2-4 years relevant production print solution consulting and/or sales experience.
  • Valid driver's license and access to reliable transportation.
  • Knowledge, Skills, and Abilities:
  • Strong working knowledge of production hardware, services and solutions offerings.
  • Documented history of meeting and exceeding quotas.
  • Success record of time management and organizational discipline.
  • Willingness to travel within the market/ territory.
  • Attend training classes to remain current with the most recent technology.
  • Pass certification tests to enhance career path.
  • Working knowledge of professional services processes.
  • A technical understanding of end-to-end production printing workflow is essential, as is the ability to create and communicate KMs value propositions, differentiation and solutions benefits to different user personas.
  • Capable of multitasking within a fast-paced demanding environment.
  • Excellent verbal and written communication skills.
  • Energetic professional comfortable with prospecting, as a part of a team or independently, for production print opportunities, within new and established clients.
  • Ability to sit or stand for long period of time in support of travel or customer meetings/presentations.

About Us ---------

Konica Minolta Business Solutions (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions.

Konica Minolta is proud to be ranked on the Forbes 2025 Americas Best Large Employers list, included on CRNs MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligences BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series.

EOE Statement -------------

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions daffaires Konica Minolta (Canada) Ltée. est un employeur dopportunité égale.

About the Company

K

Konica Minolta Business Solutions USA Inc

At Konica Minolta, our people collaborate with clients around the world to solve society’s greatest challenges. Building on our rich heritage as a manufacturer of technology hardware, we thrive on combining diverse perspectives with creativity to transform the future of work. Join us and let's rethink what's possible...together

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
WEBSITE
https://kmbs.konicaminolta.us/