Productivity Representative

Job Description:

Now hiring for a Productivity Representative

Location: Crystal Lake, IL

Pay Rate: $20.50 per hour

Schedule:

• 1st Shift
• 7 AM - 3:30 PM OR 7:30 AM - 4 PM OR 8:30 AM - 5:00 PM

Brainy, Bossy, and Basically the Glue? We Need You!

Every great office has that one person who keeps everything together. As a Productivity Representative in Crystal Lake, that's you. From managing calendars to keeping projects on track, you'll be the reason things get done, and people stay smiling.

Looking for Productivity Representative jobs in Crystal Lake where organization and communication keep everything running smoothly? This opportunity lets you support daily business operations, coordinate administrative tasks, and help teams stay productive in a professional office environment.

If your skills and experience are a good match for this role please apply today. This opportunity is being offered by Staffmark to qualified candidates.

Education Requirements

• Associate degree in Accounting, Finance, Business Administration, or a related field required.
• Bachelor's degree in Accounting, Finance, or a related discipline preferred.
• Accounting certification or equivalent combination of education and experience will be considered.
• Strong understanding of accounting principles, GAAP, and financial reporting practices.

Experience Requirements

• Minimum of 2 years of administrative or accounting experience in a professional office environment.
• Experience reconciling accounts, banking transactions, and financial records.
• Intermediate or advanced proficiency in Microsoft Excel, including data analysis and reporting.
• Experience supporting customer accounts, financial inquiries, and transaction processing.
• Familiarity with CRM systems and case management tools preferred.

Preferred Qualifications

• Experience supporting franchise, multi-location, retail, or service-based business operations.
• Strong analytical and problem-solving abilities with exceptional attention to detail.
• Ability to interpret financial data, identify discrepancies, and provide effective resolutions.
• Excellent written and verbal communication skills with a commitment to customer service.
• Demonstrated ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• High level of professionalism, integrity, and confidentiality.

Physical Capabilities

• Ability to work in an office environment and remain seated for extended periods.
• Frequent use of computers, calculators, and standard office equipment.
• Ability to review detailed financial records and reports with a high degree of accuracy.
• Capable of managing multiple tasks and maintaining productivity in a fast-paced environment.

Job Duties

• Review and support weekly account statements, ensuring accuracy and resolving discrepancies promptly.
• Process financial transactions, including payments, credits, adjustments, and account updates.
• Reconcile bank transactions, accounting records, and financial ledgers.
• Respond to accounting-related inquiries from customers and internal departments, providing timely support and guidance.
• Maintain accurate documentation of customer interactions and open cases within the CRM system.
• Assist with transaction research, reporting, and continuous process improvement initiatives.
• Support the development and maintenance of accounting procedures, internal controls, and compliance standards.
• Partner with cross-functional teams to support operational, compliance, and financial objectives.
• Monitor performance metrics and contribute to departmental goals and service excellence.
• Perform additional accounting and administrative duties as assigned.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Professional Environment focused on teamwork, growth, and success.

"I enjoy working on my assignment. If I have a problem, I can always count on the staff to help fix the issues I'm having or lead me in the right direction. They are very helpful and always there when needed." - Administrative Assistant, Staffmark

Take the next step. We're ready when you are. Apply Now.

What You Will Do

As a Productivity Representative you will provide administrative support by coordinating schedules, maintaining records, preparing documents, answering communications, organizing files, and assisting coworkers with daily operational needs. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining a professional and customer-focused approach.

• Review and support weekly account statements, ensuring accuracy and resolving discrepancies promptly.
• Process financial transactions, including payments, credits, adjustments, and account updates.
• Reconcile bank transactions, accounting records, and financial ledgers.
• Respond to accounting-related inquiries from customers and internal departments, providing timely support and guidance.
• Maintain accurate documentation of customer interactions and open cases within the CRM system.
• Assist with transaction research, reporting, and continuous process improvement initiatives.
• Support the development and maintenance of accounting procedures, internal controls, and compliance standards.
• Partner with cross-functional teams to support operational, compliance, and financial objectives.
• Monitor performance metrics and contribute to departmental goals and service excellence.
• Perform additional accounting and administrative duties as assigned.

The Productivity Representative role is central to maintaining an efficient and professional office environment. This position supports daily operations by helping organize schedules, communications, documents, records, and administrative workflows.

A successful Productivity Representative is detail-oriented, dependable, and comfortable working with a variety of people, systems, and priorities. The role requires the ability to communicate clearly, follow through on assignments, and keep information organized and accessible.

Individuals in this role help create structure in busy work environments. By supporting coworkers, responding to requests, and keeping administrative processes moving, the Productivity Representative contributes directly to team productivity and business success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs and include anything reportable for federal tax purposes.