Professional Data Entry Clerk

• Accurately enter, update, and maintain client records, program data, and organizational information across company databases and internal systems
• Review and verify data for accuracy, completeness, and consistency prior to entry
• Process and manage incoming data from multiple sources including clinical, administrative, and operations teams
• Identify and correct data discrepancies, errors, and inconsistencies in a timely and thorough manner
• Generate and compile detailed data reports for internal departments and management review
• Maintain organized and up-to-date digital records and filing systems in compliance with company policies
• Collaborate with cross-functional teams to ensure data integrity and workflow efficiency
• Assist with data migration, data cleansing, and database management projects as needed
• Handle all client and organizational data with the highest level of confidentiality and in compliance with HIPAA and applicable privacy regulations
• Respond to internal data requests promptly and professionally
• Identify opportunities to improve data entry processes and workflows and communicate recommendations to management
• Ensure strict adherence to company data quality standards and internal controls
• Provide general administrative and operational support as required

• High school diploma or equivalent required; associate's or bachelor's degree in business, healthcare administration, information technology, or a related field is strongly preferred.
• 1–3 years of experience in data entry, administrative support, or a healthcare related role.
• Excellent typing speed and accuracy with a minimum of 50–60 WPM.
• Exceptional attention to detail with a high level of accuracy in data entry and record keeping.
• Proficiency with Microsoft Office Suite especially Excel, Word, and Outlook.
• Experience with electronic health record systems, CRM software, or database management tools is strongly preferred.
• Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills with a professional tone.
• Self-motivated, reliable, and able to work independently in a remote environment with minimal supervision.
• Ability to handle sensitive client and organizational information with the utmost discretion and professionalism.
• Demonstrated commitment to data accuracy, quality, and compliance.
• Genuine passion for behavioral health, wellness, and making a positive impact in the community.
• Bilingual skills are a welcome bonus.

• Competitive salary with performance-based incentives.
• Comprehensive health, dental, and vision benefits package.
• Paid time off and company holidays.
• Flexible remote work schedule.
• Specialized training and onboarding support in behavioral health operations.
• Opportunities for career growth and advancement within the organization.
• A compassionate, inclusive, and mission-driven work environment.
• Ongoing professional development and continuing education opportunities.
• Employee wellness programs and work-life balance initiatives.

PBX Steps was established in an effort to increase the amount of support to the special needs' population, as individuals with Autism and other developmental disabilities are often limited to resources that support them in overcoming barriers at home and within their community. We advocate for our clients by providing quality support with trained staff, and by assisting families that may be overwhelmed by the challenges of raising a child with developmental delays.