ProfessionalServices - Exception Template/Procurement Contract Compliance Specialist I

Mindlance

Remote-MO, MD(remote)

JOB DETAILS
SKILLS
Analysis Skills, Business Plan, Category Management, Content Management Systems (CMS), Contract Analysis, Contract Creation, Contract Management, Contract Requirements, Corporate Compliance, Corporate Planning, Cross-Functional, Customer Support/Service, Data Analysis, Defense Federal Acquisition Regulations (DFAR), Diversity, Federal Acquisition Regulations (FAR), Government, Government Organizations, Health Plan, Legal, Maintain Compliance, Managed Care, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Purchasing/Procurement, Regulatory Compliance, Risk, Service Level Agreement (SLA), ServiceNow, Staff Training, Systems Maintenance, Time Management
LOCATION
Remote-MO, MD
POSTED
30+ days ago
Procurement Contract Compliance Specialist I

Position Purpose:
Supports the management and overall oversight of compliance with organizational and Health Plan contract requirements. This position collaborates with various Centene Health Plans, corporate functions, and third-party vendors to facilitate contract compliance, oversight of the Procurement Contract Center of Excellence (CoE) team's contract templates, playbooks, clause library, policies, and procedures.

Education/Experience:
Bachelor's Degree in related field or equivalent experience required
General knowledge of procurement concepts and processes required
1+ years experience with reviewing complex legal and commercial terms and raising risk exposures under general supervision required
3+ years experience with any, multiple, or all the following: compliance or regulatory experience in a health care and/or managed care setting/organization, government procurement and flow down requirements for subcontractors or third-party vendors, and/or drafting contract templates, terms and conditions, and improving contracting processes
required
Training and presentation skills preferred
Experience with government procurement (FAR/DFAR) or CMS-related contracting preferred
Experience with ServiceNow, Coupa and/or other ticket management and contract lifecycle management tools preferred

Coordinate the execution of Product Attachments and related compliance requirements to ensure compliance with state, federal, and Centene requirements prior to Procurement awarding business to a vendor. Monitor the submission of contract requests to the Health Plans to ensure timely, accurate, and appropriate submission and turnaround time.

Supports contracting standards used within the Procurement department and related procedures, including but not limited to contract templates, playbooks, clause library, checklists, policies, procedures, and projects related to adherence with such standards.

Provides analysis and reporting of compliance projects, pilots, standards for ContractCoE.

Supports contracting standards and compliance requirements related to vendor contracts. Assist with identifying and resolving inefficiencies, train staff/peers on standards and requirements, and develop quarterly plans to improve processes and/or update standards.

Maintains detailed and accurate records of all contract compliance documents, projects, and actions pursuant to company standards, promptly updates contract management systems with current information, and documents approvals according to policies and procedures.

Addresses and resolves questions or issues related to contract compliance requirements with vendors.

Works with Corporate Legal, Compliance (Corporate and Health Plans), Business SMEs, Category Management, and other departments to understand, document, interpret, and implement contract compliance standards and requirements.

Delivers customer service to internal stakeholders throughout the contracting process, responds to inbound requests in line with procurement SLAs, and provides frequent updates on contract status.
Performs other duties as assigned

Complies with all policies and standards

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

========\
Job Description Summary:
As a key position on the enterprise procurement team, this role is responsible for the management and overall oversight of compliance with organizational and Health Plan contract requirements. This position collaborates with various Centene Health Plans, corporate functions, and third-party vendors to facilitate contract compliance, oversight of the Procurement Contract Center of Excellence (CoE) team s contract templates, playbooks, clause library, policies, and procedures.
Job Description
Role Responsibilities:
  • Product Attachments: Coordinate the execution of Product Attachments and related compliance requirements to ensure compliance with state, federal, and Centene requirements prior to Procurement awarding business to a vendor. Monitor the submission of contract requests to the Health Plans to ensure timely, accurate, and appropriate submission and turnaround time
  • ContractCoE Standards: Support with management of contracting standards used within the Procurement department and related procedures, including but not limited to contract templates, playbooks, clause library, checklists, policies, procedures, and projects related to adherence with such standards.
  • Data Analysis and Reporting: support with analysis and reporting of compliance projects, pilots, standards for ContractCoE.
  • Subject Matter Expert: act as a junior subject matter expert for contracting standards and compliance requirements related to vendor contracts. Assist with identifying and resolving inefficiencies, train staff/peers on standards and requirements, and develop quarterly plans to improve processes and/or update standards.
  • Recordkeeping: maintain detailed and accurate records of all contract compliance documents, projects, and actions pursuant to company standards; promptly update contract management systems with current information; document approvals according to policies and procedures.
  • Issue Resolution: timely address and resolve questions or issues related to contract compliance requirements with vendors.
  • Cross-Functional Collaboration: work with Corporate Legal, Compliance (Corporate and Health Plans), Business SMEs, Category Management, and other departments to understand, document, interpret, and implement contract compliance standards and requirements.
  • Customer Service Excellence: deliver premium customer service to internal stakeholders throughout the contracting process; respond promptly to inbound requests in line with procurement SLAs; provide frequent updates on contract status; maintain polished and professional communication at all times.

Additional Job Description
Required Qualifications
  • Bachelor s degree in related field or equivalent experience.
  • General knowledge of procurement concepts and processes .
  • Strong customer service skills and mindset.
  • 1-3 years of experience with reviewing complex legal and commercial terms and raising risk exposures under general supervision.
  • 3+ years of experience with any, multiple, or all the following:
    • compliance or regulatory experience in a health care and/or managed care setting/organization.
    • government procurement and flow down requirements for subcontractors or third-party vendors.
    • drafting contract templates, terms and conditions, and improving contracting processes.
Preferred Qualifications
  • Training/presentation skills.
  • Experience with government procurement (FAR/DFAR) or CMS-related contracting.
  • Experience with ServiceNow, Coupa and/or other ticket management and contract lifecycle management tools.
Story Behind the Need Business Group & Key Projects
To support with increased volume and growing backlog while department works to improve and streamline process.
`
  • Standard business hours (M-F | 8a-5p CT) with some flexibility based on location
  • Very high volume of ticket based requests; administrative and transactional type workload (average of 50-100/week)
  • Interacts with all health plans, compliance, peer groups, and external vendors to invoke flow downs for all Centene lines of business
  • Outstanding team and support system
  • Work is high volume, high pressure, and constant
  • Primary responsibility: Coordinate the execution of Product Attachments and related compliance requirements to ensure compliance with state, federal, and Centene requirements prior to Procurement awarding business to a vendor. Monitor the submission of contract requests to the Health Plans to ensure timely, accurate, and appropriate submission and turnaround time.
  • Camera on during meetings/huddles

About the Company

M

Mindlance