Job Summary:
The Program Administrator is responsible for coordinating and independently managing key administrative and operational functions of assigned programs and initiatives. This role exercises discretion and independent judgment in prioritizing work, resolving operational issues, interpreting program requirements, and recommending process improvements to support organizational effectiveness and compliance.
The Program Administrator partners closely with leadership, staff, vendors, and external stakeholders to manage workflows, maintain operational continuity, and support successful program execution. This role serves as a key operational resource by analyzing information, coordinating competing priorities, and ensuring administrative processes remain efficient, accurate, and aligned with organizational objectives.
Key Responsibilities:
Independently manage and coordinate administrative and operational functions for assigned programs and initiatives
Monitor and manage program timelines, deliverables, and competing priorities, adjusting workflows as needed to meet organizational objectives
Coordinate meetings, calendars, agendas, materials, and follow-up actions across multiple stakeholders and departments
Maintain and oversee accurate program files, databases, records, and operational documentation
Analyze program data and prepare reports, summaries, presentations, and correspondence for leadership review and decision-making
Review and validate budget tracking, invoices, purchase requests, and expense documentation; identify discrepancies and recommend corrective action when appropriate
Serve as a primary point of contact for internal and external stakeholders, providing guidance on processes, and requirements
Interpret and apply organizational policies, procedures, and program requirements to ensure compliance and consistency
Lead onboarding coordination, training scheduling, and staff or participant communications related to assigned programs
Develop, implement, and recommend improvements to administrative processes, workflows, and operational efficiencies
Collect, organize, and analyze information for audits, evaluations, compliance reviews, and program reporting activities
Exercise independent judgment in resolving routine operational and administrative issues, escalating matters when appropriate
Support strategic initiatives, special projects, and additional operational responsibilities as assigned
Qualifications:
Strong organizational and time management skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite and other office or database systems
Ability to manage multiple priorities with attention to detail
Strong problem-solving and customer service skills
Ability to handle sensitive information with professionalism and confidentiality.
Education: Associate or bachelor’s degree in business administration, public administration, education, or a related field preferred
Experience:2 to 5 years of administrative, program coordination, or office management experience
Preferred Skills
Experience supporting cross-functional programs or projects
Knowledge of budgeting, reporting, and records management
Familiarity with compliance, education, or government program administration, depending on industry
Experience with spreadsheets, reporting tools, and document management systems.
Work Environment:
Full time, exempt position.
We offer options for a remote/hybrid work environment, with the expectation that team members maintain availability during core business hours of 8:00 AM – 5:00 PM HST. Our headquarters are located in Honolulu, Hawaii, and collaboration is centered around this time zone. Relocation is not offered for this position.
Benefits:
Health/Dental/Vision insurance coverage
Short-Term and Long-Term Disability
Retirement savings plan with employer match
Paid time off and holidays
EEO Statement:
We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status.
Work Authorization:
Applicants must be authorized to work in the United States without current or future employer sponsorship.