The City of Albany is an Equal Opportunity /Affirmative Action Employer. Posted on Tuesday, Ju ly 21st, 2026 Office of Human Resources Tatiana Diaz, Director Albany City Hall 24 Eagle Street , Rm 301 (p) 518 -434-5049 (f) 518 -434-5269 Mayor Dr. Dorcey L. Applyrs Notice of Job Opening Position: Program Ai de (NY HELPS P rogram) Applicants must meet th e requirements outlined in the enclosed job description. The City of Albany is seeking an energetic, customer -focused Program Aide to support the planning, coordination, and execution of community events, festivals, and special programs throughout the year. This position assists with event logistics, vendor and participant coordination, on -site event operations, and administrative support. Successful candidates must be adaptable, organized, and able to thrive in a fast -paced environment where priorities can change quickly. Candidates should possess strong customer service skills, event planning or event support experience, and experience handling cash transactions accurately and responsibly. The ideal candidate is a quick learner, works well independently and as part of a team, and is committed to providing exceptional service to residents and visitors. Weekend and evening work is required to support City -sponsored events and activities. PLEASE NOTE: This position is in the NY HELPS Program, which is underthe Non-Competitive class until the expiration of the program.Department: Cultural AffairsVacancies to be filled: 1Rate of Pay: $48,880 - 69,090 AnnuallyCommensurate with qualifications and experienceSchedule: 37.5 hours/weekApplication Deadline: Until Filled All applicants must submit an application online via jobs.albanyny.govto be considered for the job opening.Residency Preference: Preference in hiring is given to qualified City of Albany residents. Allcandidates must reside in the following counties at the time ofappointment and throughout their employment. Proof of residency willbe required at time of appointment. The City of Albany is an Equal Opportunity /Affirmative Action Employer. Posted on Tuesday, Ju ly 21st, 2026 Office of Human Resources Tatiana Diaz, Director Albany City Hall 24 Eagle Street , Rm 301 (p) 518 -434-5049 (f) 518 -434-5269 Mayor Dr. Dorcey L. Applyrs o Albany County o Rensselaer County o Schenectady County o Saratoga County o Greene County o Columbia County o Schoharie County City of Albany Competitive Rev. 2/24/21 Program Aide - CSC 2 -24-21 Final , Page 1 of 2 PROGRAM AIDE DISTINGUISHING FEATURES OF THIS CLASS : Under direct supervision by the Director of Special Events or department head , the incumbent assists in all aspects of the office management, development and execution of programs and events produced by/for the City of Albany . The work is of a higher -level supportive nature with abilities to plan and coordinate events ; and recruit, train, and manage volunteer and volunteer programs for City events . . Unique to this position are the hours of operation, some mandatory weekend and Holiday hours during events, and the ability to work in adverse weather conditions. The incumbent may be required to assist in the location set -up, design and break down of displays, booths, etc., in coordinating events. Supervision may be exercised over volunteers, but supervision over fellow employees is not typical of this class. TYPICAL WORK ACTIVITIES : (Illustrative Only) • Performs a wide range of clerical, secretarial and administrative tasks and activities at the instruction of the Director or department head (e.g., sorts and files correspondence and mail; operates a wide variety of office machines, including a computer, copier, and shredder; and performs general office tasks ); • Answers telephones, responds to inquiries and routes visitors; • Utilizes automated computerized system functions for production of communications, databases, mail merges etc.; • Updates and stores department forms on a computer; • Assists with facilitating artist, vendor, sponsor and volunteer applications for events; • Assists with social media, graphic design and event research for promotional purposes; • Researches similar events and complies comparable data for department review; • Orders office supplies and maintains inventory of supplies and equipment; • Participates in and attends all special events held; • Manages display exhibitions in City Hall rotunda cases; • Assists in the physical transport, set -up and breakdown of event materi als (brochures, fliers, posters, signs, etc) to and from event locations; • Plans and manages Fine Arts Show at the Albany Tulip Festival; • Updates and m aintains computerized databases; • Develops, plans and coordinates community outreach initiatives for volunteer recruitment and retention; Identifies new potential volunteer programs within the community; • Plans, implements and manages selected programs; • Does related work as required. FULL PERFORMANCE KNOWLEDGE, SKILLS AND ABILITIES AND PERSONAL CHARACTERISTI CS: • Good knowledge of organizational and human resource management; • Good knowledge of computer programs and software applications; • Working knowledge of office practices, procedures and equipment; • Excellent organizational skills; Program Aide - CSC 2 -24-21 Final , Page 2 of 2 • Excellent public speaking and communication skills; • Ability to deal calmly and effectively with co -workers, volunteers and the public; • Ability to lift moderately heavy boxes or items; • Ability to work independently; • Ability to type accurately; • Ability to understand and follow oral and written instructions; • Outgoing personality; • Willingness to work outside in all types of weather and conditions; • Tact; • Courtesy; • Resourcefulness; • Reliability; • Good judgment; • Physical condition commensurate with the demands of the position. MINIMUM QUA LIFICATIONS : A. Graduation from a regionally accredited or NYS registered college or one accredited by the NYS Board of Regents to grant degrees with an Associate's Degree or higher in Tourism and Hospitality Management, Human Services, Business Administratio n or closely related field, and one (1) year full -time paid experience (or its part -time equivalent) associated with the planning of events, programs, festivals, or similar large scale events; OR B. Graduation from high school or possession of a high school equivalency diploma and two (2) years full -time paid administrative/clerical support experience, and two (2) years full time paid experience (or its part -time equivalent) as defined in (A) above; OR C. Any equivalent combination of training and experience as defined by the limits of (A) or (B) above. SPECIAL NOTE : *Volunteer experience may be substituted for its part -time equivalent. SPECIAL REQUIREMENTS : This position will require an incumbent to work flexible hours including evenings, weekends and holidays and to work in adverse weather conditions. Rev.: 4/30/14 2/24/21