Program Aide - Part Time

Town of Windsor - Social Services Department

Program Aide (Part Time)

The Town of Windsor seeks an energetic, organized, and self-directed individual to provide administrative support for the Windsor Food Bank, under the Social Services Department. This role performs a variety of duties, including customer service, record keeping, data entry, and other general office duties.

This position is funded through a grant with an anticipated duration of up to two years. Continued employment beyond this period is contingent upon future funding.

Your typical work activities will include:

• Conduct phone confirmations for food bank home deliveries
• Manage monthly food bank calendar (donations, store pick-ups, large incoming deliveries)
• Supports with food drives and food collections:
  • Serve as primary point of contact
  • Schedule deliveries and pickups
  • Respond to calls and emails
  • Maintain accurate records
• Unload food bank donations outside regular distribution hours
• Prepare and send thank-you letters to donors
• Oversee volunteers for stocking outside food bank hours
• Conduct additional stocking and product rotation during weekday 1:00–5:00pm shifts and Fridays
• Carrying out a variety of routine administrative procedures in the Social Services department; maintains records; answers incoming calls and routes callers or provides information; receives public and provides customer assistance; operates a vehicle to run errands
• Maintaining appropriate front-line desk coverage during business hours
• Assisting with department communications such as developing notices, flyers, brochures, newsletters, social media, news articles, and other informational materials about programs and services
• Participating in meetings, outreach events, seminars, and training sessions; serves as a member of various employee committees
• Performing related work as required

Our ideal candidate will possess:

• Ability to work independently and within a team in an office environment
• Ability to prepare clear, concise, and complete reports and strong verbal skills, including active listening, and emotional intelligence
• Ability to establish and maintain effective working relationships with other employees and the general public with culturally diverse populations and persons experiencing a wide range of social conditions

Minimum Requirements:

• High School Diploma or equivalent with 2 years of experience in clerical work, or any equivalent combination of training and experience desired
• Working knowledge of MS Office Suite (Internet, Word, and Excel) and other programs as needed (i.e. mail merge, database management)
• Experience with MUNIS and Canva a plus
• Valid driver’s license

Schedule and Compensation:

• Schedule: Monday, Tuesday, Thursday: 1:00pm–5:00pm and Friday: 8:00am–4:00pm

• Compensation: $17.35- 22.56/hour depending on experience.

Successful candidates will be subject to the Town of Windsor background screening process, which includes a criminal background check and a pre-employment drug screen including testing for marijuana.

To apply: Please complete an application and include a resume at https://www.windsorct.gov/718/Career-Opportunities.

The Town of Windsor is an Equal Opportunity Employer and values diversity at all levels of the workforce. EOE/AA