Program Analyst, Early Reach

SALARY: $781/week

Schedule: 9am - 2pm Monday - Friday

OVERVIEW:

Seeking a dynamic part-time Program Analyst who will play a pivotal role in enhancing the internal infrastructure that supports Early REACH staff and operations. This role serves as a strategic partner in optimizing program systems to strengthen alignment, accountability, and operational efficiency. The Program Analyst works closely with leadership and team members to ensure internal practices reflect Early REACH’s values, promote effective workflows, and support professional growth across the staff.

PRINCIPAL DUTIES & RESPONSIBILITIES: 

Optimize program resources and materials: Review existing program content, guides, and staff resources to ensure accuracy, consistency, and accessibility. Refine and organize materials, develop templates or visual aids as needed, and maintain a central repository (e.g., shared drive, SharePoint) for all program-related documentation. Collaborate with the program trainer and staff to ensure resources support program goals, align with Early REACH standards and policies, and enhance overall operational efficiency.

Strengthen and formalize onboarding and process integration: Collaborate with leadership to refine and structure onboarding programs that introduce new hires to Early REACH’s mission, values, policies, and culture. Ensure onboarding content and timelines are clear and effective for both full-time and part-time staff. Maintain orientation materials and schedules, gather staff feedback, and continuously refine the onboarding experience to enhance engagement, clarity, and consistency. After onboarding, assist staff in understanding and implementing updates or changes to internal processes, supporting smooth integration of new practices into daily workflows.

Document and maintain internal processes: Partner with staff across departments to map workflows and operational procedures. Develop and maintain clear, up-to-date Standard Operating Procedures (SOPs) that define roles, responsibilities, and routine activities. Ensure documentation reflects both compliance requirements and best practices and serve as a resource for staff seeking guidance on internal policies or procedural clarification.

Support organizational learning and collaboration: Assist in planning internal learning opportunities, retreats, and team meetings that foster collaboration, alignment, and shared understanding. Provide coordination and administrative support for professional development and reflective learning sessions. Contribute to a culture of continuous improvement, helping ensure program operations, values, and expectations are consistently understood and applied across teams. Performs other duties as assigned.