Program Analyst

With a 110-year heritage, the National Insurance Crime Bureau (NICB) is the nation's premier not-for-profit organization dedicated exclusively to fighting insurance fraud and crime.

NICB membership includes more than 1,200 property-casualty insurance companies, vehicle rental companies, auto auctions, vehicle finance companies, self-insured organizations and strategic partners. Beyond our membership, our nearly 400 employees work with law enforcement agencies, technology experts, government officials, prosecutors, international crime-fighting organizations and the public to lead a united effort to prevent and combat insurance fraud and crime.

A career with the National Insurance Crime Bureau (NICB) is rewarding and fulfilling to people who have the passion to play an important role in combating insurance fraud and vehicle crime. At the NICB, we know our people are our competitive advantage, and so, we offer a work atmosphere that is second to none.

Position Purpose:

The Program Analyst supports leadership by combining advanced analytical skill, strong problem‑solving ability, and targeted support to strategic initiatives. This position provides analytical insights, develops technical solutions that enhance data capabilities, researches industry and fraud trends, and contributes to strategic efforts across the department. This role spans forward-looking analytics, program evaluation, trend identification, and cross‑department analytical support. The Program Analyst partners with leadership to assess opportunities, evaluate processes, contribute to improvement efforts, and supports program priorities.

Work Arrangement and Description:

This is a hybrid position and the Reporting Location is NICB Headquarters (Oak Brook, IL). The individual will be provided with the privilege and flexibility to work away from NICB Headquarters, but will be required to report periodically in-person based upon business needs, subject to the discretion of their supervisor, and in compliance with NICB's rules and procedures.

Responsibilities:

• Provide analytical insights ranging from broad program assessments to deep-dive analyses that supports program priorities.
• Develop technical solutions that strengthen data capabilities, streamline processes, and improve analytical effectiveness.
• Research industry, technology, and fraud trends to identify emerging risks and opportunities.
• Lead or support cross‑functional projects, pilots, and program initiatives.
• Create clear reports, dashboards, and presentations that translate complex analysis into actionable guidance.
• Conduct independent, advanced research and data analysis to support departmental and organizational needs.
• Collaborate with internal teams, leadership, member companies, and external partners to gather requirements and deliver insights.
• Other duties as assigned

Position Requirements:

• Must be a U.S. Person, defined as a US Citizen or Green Card Holder (required for working in GovCloud environments).
• Bachelor's degree required; analytics, statistics, mathematics, computer science, criminology, or similar field preferred. In lieu of a degree, 4 years of related experience required.
• 3 years of experience conducting independent, complex research and analysis required
• Experience supporting complex cross functional projects to successful completion preferred
• Thorough knowledge of current analytical techniques (e.g., trend analysis and performance measurement)
• Experience working with large datasets in Excel and SQL/PostgreSQL required.
• Experience with cloud-based data environments required.
• Proficiency in Microsoft Applications (Outlook, Word, Excel, PowerPoint, Teams, etc.) required
• Experience with insurance claim or law enforcement analysis preferred

Skills and Abilities:

• Strong written and verbal communication skills with the ability to convey complex information clearly and concisely.
• Strong aptitude for interpreting complex data sets and translating them into actionable strategies.
• Ability to work independently under pressure
• Strong organizational skills with a track record of meeting strict deadlines while juggling multiple parallel projects.
• Excellent attention to detail
• Technologically proficient with a proven ability to master new systems and analytical techniques quickly
• Demonstrates resourcefulness and initiative and the ability to generate new and innovative ideas
• Adapts to unexpected changes, collaborates effectively with others, and maintains high morale even when facing stressful challenges

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Contacts:

• NICB Employees
• Industry associations, member companies, and government agencies (local and federal)
• Vendors

Environment/Physical Demands:

• Extensive use of a computer
• Ability to travel as required.
• Must lift up to 25 pounds on occasion.

Salary Range and Statement:

The salary range for this position is $67,000 to $73,330. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors including the specific requirements for this position, the candidate's geographic location, job-related skills, experience, and relevant education or training. NICB HR can share more about the specific salary range for your geographic location during the hiring process.

Benefits:

Our benefits are unparalleled! NICB offers employees a comprehensive benefits package, an attractive 401(k) plan and generous paid time off. For more information, visit https://www.nicb.org/about-nicb/careers.

The NICB is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: NICB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at the NICB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.