Program Assistant

Cascade AIDS Project (CAP) is the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington that provides the LGBTQ+ community and beyond with compassionate healthcare. CAP's mission is to promote well-being and advance equity by providing inclusive health and wellness services for LGBTQ+ people, people affected by HIV, and all those seeking compassionate care. Prism Health, Our House, Tod's Corner and Esthers Pantry are all apart of CAP. To learn more about us please visit CAP, Prism Health and Our House.

Cascade AIDS Project is excited to announce that we are hiring skilled and team-Oriented Program Assistant. This position serves as the first point of contact and liaison between clients/visitors and CAP service providers, always ensuring excellent customer service. The Program Assistant is responsible for creating an atmosphere of comfort, compassion and respect for CAP clients and visitors, while upholding safety and compliance standards. The Program Assistant provides administrative support to front-line staff and management and program support to the Housing and Support Services department.

This is a Full-Time (32 hours) role working at our Davis St. location in the Old-Town area of Portland. The schedule for this role is fully in office Monday-Thursday 8:30am-5:00pm.The pay for this positions is $29.18 an hour which is equivalent to just over $48,547 a year. The Program Assistant's pay increases with tenure and the top of the pay scale is $33.99. This is a union represented position, so the compensation, benefits and conditions of work are collectively bargained.

Who You Are

• At least two years of experience providing similar clerical support and duties at a high-volume service-based organization OR an Associate's degree or equivalent and one year of experience providing similar support.
• Excellent written and oral communication and interpersonal skills
• Ability to work independently or within a team with accountability and exercise good boundaries, sound judgment, discretion and professionalism at all times.
• Strong organizational and time management skills and attention to detail
• Demonstrated ability to track and manage multiple projects simultaneously
• Demonstrated successful experience working with ethnic, racial, economic and sexually diverse populations and persons who have experienced homelessness, persons with a mental illness and/or substance addiction

What You'll Do

• You will greet CAP clients and visitors, informs appropriate staff of people waiting to be seen, directs clients and visitors to offices or waiting area as appropriate and provides information about CAP services and community resources to those inquiring in person or by telephone.
• Assist with Ryan White certifications for clients and provide administrative support for ad hoc program needs. Essential Job Functions here
• maintains the appearance of the lobby and performs other clerical duties as assigned to support the Davis St office. Essential Job Functions here
• The Program Assistant provides administrative support to front-line staff and management and program support to the Housing and Support Services department

At Cascade AIDS Project, we believe in unlocking potential. If you believe you may have the skills to do a job, we encourage you to apply even if you don't meet every qualification. Cascade AIDS Project is an Equal Employment Opportunity Employer. We comply with all relevant anti-discrimination laws.

• Vacation & Health Leave
• Retirement
• Medical, Dental, & Vision
• Life Insurance, Disability, & Family Leave

For more details about our benefits please visit our careers page capnw.org/careers

CAP cares about the safety of our team members and clients. All new employees are required to provide proof of vaccination status to HR at the time of hire (unless a documented medical or religious exemption is requested and approved).