Program Assistant

Job Overview

The Literacy Council of Sarasota ('LCS') is growing and we are seeking a dynamic Program Assistant to join our team.This vital role offers an exciting opportunity to contribute to meaningful community programs by providing exceptional administrative support to our three program coordinators.

As a key member of our organization, you will help ensure smooth program operations, assist with program coordination, and deliver outstanding customer service to our clients, partners, and team members. Your enthusiasm, organizational skills, and proactive attitude will drive the success of our initiatives and foster a positive environment for everyone involved. Duties

Provide customer support through clear communication, active listening, and timely follow-up on client requests or concerns.
Support our family literacy program events planning and set-up

Manage and oversee family literacy monthly mailings;
Support our English Live 24/7 online program through assistance with scheduling and communicating events, learner registrations and input, payment tracking, and database entry.
Support our online and live adult language classes by supporting the program coordinator with registrations, assessments, tracking attendance and waitlist.