Program Coordinator 2

Insight Global

Redmond, WA

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JOB DETAILS

SKILLS

Billing, Continuous Improvement, Contract Management, Contract Processing, Contract Review, Customer Escalations, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Data Processing, Detail Oriented, Documentation, Identify Issues, Legal, Operational Support, Operations Processes, Pricing, Problem Solving Skills, Process Improvement, Project/Program Coordination, Regulations, Regulatory Compliance, Risk Management

LOCATION

Redmond, WA

POSTED

30+ days ago

Job Description Contract Review, Comparison & Administration - Review, validate, and compare client contracts and contractual amendments to ensure accuracy, completeness, and adherence to approved templates, pricing structures, and legal terms. - Perform side by side contract comparisons to identify deltas, inconsistencies, commercial impacts, or compliance risks. - Ensure contract data (terms, entity details, dates, obligations, and commercial attributes) is correctly reflected in CRM and operational systems. - Support contract lifecycle activities including intake, validation, execution readiness, amendments, renewals, and account adjustments. -Compliance, Risk & Control - Execute contract related processes in line with internal controls, compliance standards, and audit requirements. - Support governance processes by ensuring contracts meet regulatory, policy, and entity specific requirements before activation. -Process Execution & Operational Support - Consistently execute established contract management and client operations processes with precision and reliability. - Provide Tier 2 support for escalated contract and account cases raised by Tier 1 vendor teams, requiring higher judgement or contractual interpretation. - Help resolve nuanced issues involving contract structure, account setup, billing implications, or legal entity alignment. -Process Optimization & Business Improvement - Identify recurring contract issues, bottlenecks, or error trends and propose improvements to templates, guidance, or workflows. - Contribute to process documentation and playbooks to strengthen standardization and reduce escalations. - Support continuous improvement initiatives by using contract and process data to inform efficiency, quality, and risk reduction opportunities. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements seeking a detail-oriented Client Operations Account Coordinator to support contract management and operational execution within the Client Operations organization

About the Company

Insight Global

We are a staffing agency helping individuals find jobs and employers fill open positions.

Based in Atlanta, Insight Global is a premier provider of employment and staffing solutions to Fortune 1000 customers across the United States and Canada. We provide long-term contract, short-term contract, temporary-to-permanent, direct placement, and enhanced staffing services. Insight Global specializes in placing contract job seekers into Information Technology, Accounting and Finance, Engineering (non-IT), and Government jobs.

Since our inception in 2001, we have experienced unprecedented growth within our industry, rapidly expanding from an Atlanta-based start-up to one of the most successful staffing firms in America.

Our core staffing services are the backbone upon which Insight Global was founded and have driven our success. We cater our delivery approach and recruiting efforts to meet each client’s unique demands, ensuring that we deliver both maximum client value and the differentiated Insight Global experience.

COMPANY SIZE

2,500 to 4,999 employees

INDUSTRY

Other/Not Classified

EMPLOYEE BENEFITS

Paid Sick Days, Parking, Performance Bonus, Professional Development, 401K, Subsidized Commuting, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Vehicle Allowance, Work From Home, Merchandise Discounts

FOUNDED

2001

WEBSITE

http://www.insightglobal.net

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