Program Coordinator, Academic Operations

Posting Details

I. JOB OVERVIEW

Job Description Summary:

To spark new thinking, just add friction. Your unique perspective and experiences can make you successful in your career.

About Us

At the George Washington University's College of Professional Studies, you'll collaborate with a diverse group of experts from across disciplines and backgrounds, who will challenge you to rethink assumptions, test your ideas, and look at ways to make the greatest impact. Here, you'll learn how to use your skills to make an impact that ripples outward through industries and communities, elevating your career trajectory and connecting you to corners of the world you never thought possible.

The College of Professional Studies (CPS) seeks an outstanding individual to serve as the Program Coordinator, Academic Operations, who will provide general administrative and operational support to several CPS programs and signature events, as well as the GW Virginia Education Centers.

About the Role

The purpose of Program Coordinator, Academic Operations position is to provide administrative and operational support for academic programs, academic operations, and Education Center initiatives. Serving as a primary point of contact, the role supports daily center functions, coordinates course scheduling and space logistics, maintains a welcoming and efficient environment, and collaborates with University partners to ensure smooth operations. The position also provides robust event support, assisting with planning, logistics, communications, and on-site execution for a variety of academic and community programs.

Additional duties include responding to inquiries; maintaining scheduling documentation, reports, and communications; assisting with classroom and technology needs; training and supporting part time and student staff; and performing routine administrative functions under the general supervision of senior personnel.

Specific Responsibilities

Program Coordination

• Assists the Assistant Director of Operations with special event planning and execution, including location reservations, invitations, registration, catering coordination, speaker and guest support, run-of-show development, and on-site event support.
• Supports classroom and special event location assignments at the VA Education Centers through the Coursedog system.
• Assists the Program Associate of Academic Operations with CPS course scheduling by coordinating with Program Directors, the Faculty Affairs Specialist, and the Registrar to update course data and maintain required scheduling spreadsheets and documentation.
• Communicates effectively with diverse stakeholders at all levels, including students, faculty, staff, and senior leadership.
• Collaborates with University offices and external partners to support program and operational needs.

Administrative Support

• Provides front desk administrative support and delivers high-quality customer service to students, faculty, staff, and visitors.
• Creates and maintains a welcoming, professional environment for all Alexandria Education Center guests and community members.
• Builds and sustains collaborative relationships within the immediate team, across University offices, and with external vendors and partners.
• Assists with classroom and meeting space requests, scheduling, and coordination.
• Troubleshoots classroom needs and operational issues, including technology concerns and space-related challenges.
• Trains, mentors, and supports part-time staff and student workers.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. This position is on-site in Alexandria, VA with occasional assignments in Washington, DC.

Minimum Qualifications:

Qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications:

To thrive in this role, the ideal candidate will bring a blend of the following strengths and experiences:

• Prefer a bachelor's degree and demonstrated experience in higher education administration and/or logistical event support.
• Excellent written and oral communication skills.
• Customer service-oriented person who enjoys collaborating in a diverse work environment with staff, faculty and students.
• Excellent attention to detail.
• Good computer skills. Experience with Microsoft Word, Excel, Gmail, Google Workspace, and Google calendars preferred.
• Comfortable learning new software and apps for general business operations.
• Able to maintain a positive and constructive demeanor, treating staff, students, faculty, and visitors with professionalism, courtesy, and respect.

Hiring Range $21.80 - $28.32 GW Staff Approach to Pay

How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location: Alexandria, Virginia College/School/Department: College of Professional Studies (CPS) Family Academic Affairs Sub-Family Program Administration Stream Service and Support Level Level 3 Full-Time/Part-Time: Full-Time Hours Per Week: 40 Work Schedule: Monday - Friday 8:30AM - 5:00PM Will this job require the employee to work on site? Yes Employee Onsite Status On-campus (in person) Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only? No Posting Number: S014432 Job Open Date: 08/27/2026 Job Close Date: If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement:

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Do you currently work at GW?

• yes

• no

• • For current GW employees, have you completed your Introductory Employment Period (IEP)? (As a reminder, employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.)

• Yes, IEP complete

• No, still in IEP

• N/a - not a current GW employee

• • What is your expected salary range?

(Open Ended Question)

Documents needed to Apply

Required Documents

• Resume
• Cover Letter

Optional Documents