Program Coordinator (Center of Hope Shelter) (6114)

Position Type: Fulltime with Benefits

Schedule: 12:00 pm -9:00 pm, and weekends as needed

This position is responsible for:

Supervises, coordinates, monitors, plans, and participates in the day-to-day operations of the Center of Hope (shelter) program.

Key Responsibilities:

• Plans, schedules, assigns, and supervises the work of shelter program personnel; trains and instructs employees in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with program policies and procedures; ensures the safety and security of the facility; conducts performance evaluations and provides salary and hiring/firing recommendations; reports any deviation from policy and/or procedures to management.
• Interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients' disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; picture identification cards, payroll statements, utility bills etc.
• Prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information..
• Inspects facility on a routine basis to monitor the cleanliness of facilities; orders supplies and equipment as needed and based on supervisor approval; ensures compliance with program rules, established standards, and Board of Health codes; inspects fire systema and fire alarms; performs life-safety inspections; conducts fire drills and maintains logs.
• Supervises and enters case management data into the Homeless Management Information System including client demographics, dates of stay, services provided, etc. in a timely manner; generates reports and makes data corrections; participates in all HMIS required trainings and meetings; compiles monthly reports as required.
• Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
• Builds and maintains professional working relationships with community agencies; attends community meetings with representatives of other agencies in order to educate them about the program, attempt to streamline service delivery, make client referrals and maintain awareness of client's progress.

Physical Requirements and Working Conditions:

• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work requires performance of duties in a social services environments where exposure to communicable and infectious diseases are possible

Employee Benefits

• Health
• Aflac
• PTO
• Holiday Pay
• 403B Plan
• Bachelors degree from an accredited college or university in Social Work or a related field, AND
• Two years progressively responsible experience performing social services work with at least one year in a supervisory capacity, OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certificates:

• Valid Driver License.
• First aid and CPR certifications
• Certification required to dispense medication
• HMIS certification or ability to obtain license within 60 days of employment
• Drug tests and Breathalyzer Training and Certification

Equal Opportunity Employer Veterans/Disabled