Program Coordinator - FHC (2026-49950)

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When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life's work is more than a career. It's an expression of your passion, intellect, skill, and drive. UMass Chan"s commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.

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Program Coordinator - FHC

Job Number: 2026-49950

Category: Administrative Support

Location: Westborough, MA

Shift: Day

Exempt/Non-Exempt: Non Exempt

Business Unit: ForHealth Consulting

Department: ForHealth Consulting - Community Service - W401950

Job Type: Full-Time

Union Code: Union Position-W28-SHARE

Num. Openings: 1

Post Date: May 19, 2026

Work Location: 100% Remote

Salary Minimum: USD $43,222.40/Yr.

Salary Maximum: USD $58,292.00/Yr.

POSITION SUMMARY:

Under the general supervision of the Director, the Program Coordinator provides a full range of advanced level complex support services. This position will be responsible for coordinating assigned program activities and leading small projects.

ESENTIAL FUNCTIONS:

• Coordinate and perform high level, complex, and varied administrative tasks requiring a high degree of independent action and the setting of priorities and procedures.
• Provide technical assistance and advice to staff concerning assigned programs in order to exchange information, resolve problems and ensure compliance with established policies, procedures and standards.
• Coordinate and monitor assigned program activities.
• Lead small projects in collaboration with the Director or designee.
• Review and analyze data relating to program effectiveness.
• Prepare for meetings including developing agendas and collecting material for distribution
• Coordinate follow up as necessary after meetings with internal and external participants
• Works closely with Director(s) in the planning and development of activities in a timely and efficient manner
• Develop and maintain an effective relationship with team members, senior leadership and other project stakeholders.
• Update the Director or designee on issues or challenges related to program administration in a timely manner.
• Recommend alternative courses of action and implement changes when necessary.
• Participate in the evaluation and implementation of changes in program processes, and ensure that proper procedures are followed.
• Develop and maintain personnel action forms, including oversight of all PA and payroll processing and maintaining personnel files.
• Review pertinent correspondence, communications and other background materials on a daily basis to remain current on project and operation details
• Draft routine correspondence, meeting minutes, management reports for the Director or designee and department staff
• Maintain the confidentiality of all business documents and correspondence per UMass Chan/ForHealth Consulting policies and HIPAA regulations
• Develop and maintain time schedules for program staff, project events and office activities

REQUIRED QUALIFICATIONS:

• Bachelor"s Level Degree or equivalent in Business Administration or related field
• 0-1 years of office experience
• Demonstrated project coordination skills, demonstrated experience in setting priorities, delegation of duties, and independent decision-making
• Proven experience in managing budgets, maintaining record systems, and administering management practices
• Ability to work in a team and meet performance deadlines in a dynamic environment.
• Possess the organizational, verbal, written and interpersonal skills necessary to interact effectively with all levels of personnel
• Proficient in Microsoft Office products
• Demonstrated ability to work appropriately with confidential information.

Posting Disclaimer:

This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.

In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.

Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.

In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.

UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

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