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Program Coordinator for Operations, Student Conduct and Conflict Resolution

University of Florida

Gainesville, FL

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JOB DETAILS
SALARY
$45,000–$49,000 Per Year
SKILLS
Administrative Skills, Calendar Management, Case Management, Communication Skills, Community Programs, Conflict Resolution, Documentation, Operational Support, Process Management, Project/Program Coordination, Records Management, Reference Verification, Student Conduct, University/School Regulations
LOCATION
Gainesville, FL
POSTED
Today
Student Conduct and Conflict Resolution (SCCR), within the Dean of Students Office, provides a process focused on accountability, development, and support of those involved or impacted by violations of University of Florida regulations. This is achieved through an educational and restorative lens that encourages civility, upholds the integrity of institutionally awarded degrees, and helps promote the safety of the University Community.The Program Coordinator in Student Conduct and Conflict Resolution (SCCR) is responsible for supporting the daily functions of the office by providing essential administrative and operational support. This role assists with managing daily communications, organizing case materials, supporting staff workflows, and ensuring accurate recordkeeping in the university’s case management system.
Classification Title:

Student Affairs Program Crd

Classification Minimum Requirements:

Master’s degree in an appropriate area of specialization; or a bachelor’s degree in an appropriate area of specialization and two years of appropriate experience

Job Description:

Case and Documentation Support

  • Make charging decisions on incoming reports, create and manage records within the student conduct database, assign cases, create/send case correspondence.
  • Coordinate case completion for Student Conduct and Conflict Resolution. This may include evaluating submitted documentation, updating records and running reports within the student conduct database, sending correspondence related to case status, and placing service indicator holds on student accounts.
  • Maintain accurate organization of case files using established office procedures.
  • Add case notes based on provided information and ensure data is complete and accurate.

Communication and Administrative Support

  • Serve as the primary reviewer of the SCCR email inbox and triage communications based on urgency and content.
  • Respond to general inquiries by phone or email and forward messages to appropriate staff.
  • Conduct outreach to campus departments to schedule meetings or gather needed information.
  • Coordinate and schedule administrative meetings, investigations, and hearings for SCCR staff.
  • Assist with the coordination of hearings by scheduling meetings, admitting and removing participants via Zoom, and ensuring smooth logistical support as needed.

Process Management

  • Manage the record overlay and service indicator processes for all cases.
  • Coordinate the dean certification process for students applying to graduate and/or professional schools, study abroad programs, and other positions or institutions requiring conduct history verification. Respond to reference checks from various agencies.
  • Oversee and provide direction to student assistants in their office administrative duties

Other duties as assigned

Normal Work Schedule

8:00AM to 5PM with a one-hour meal break. 

Expected Salary:

$45,000 - $49,000

Required Qualifications:

Master’s degree in an appropriate area of specialization; or a bachelor’s degree in an appropriate area of specialization and two years of appropriate experience

Preferred:

Supervisory experience

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:No

 

About the Company

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University of Florida

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