SUMMARYThe Housing Program Coordinator has the primary responsibility to provide administrative assistance and support to the Community Outreach Fund. Such activities include, but are not limited to, supporting community members seeking services, supporting managers, tracking data, compiling documentation, office management and other related support functions in the assigned program(s).
RESPONSIBILITIES- Manage and maintain the document control system. Ensure content and integrity of all documentation relevant to the organization’s operations is protected. Such documentation includes but is not limited to approved Policy and Procedure, related forms, and documents.
- Assist with annual review and evaluation of program methodology and service delivery processes.
- Prepare or modify a variety of written materials for the purpose of documenting activities and or conveying information.
- Support the compilation and review of verification and eligibility documentation.
- Support and respond to community members as they request services.
- Maintain confidentiality at all times. Transmit applicant/participant information in an appropriatemanner with respect for individual privacy and dignity.KNOWLEDGE, SKILLS, ABILITIESAssociate’s or Bachelor’s degree. Proven administrative support and quality improvement experience and time management skills to complete a high volume of varied responsibilities in a fast-paced work environment. Additionally, the Housing Program Coordinator will:
- Demonstrate excellent verbal and written communication skills, including the ability to effectively articulate CTL’s mission, vision, and message.
- Demonstrate proficiency in quality improvement, performance measurement, and/or program evaluation and demonstrate advanced computer skills (Windows operating system and Office products, including Word, Excel, and Outlook). Ability to learn and use any other software programs needed in the operations of CTL programs.
- Work independently with minimum supervision and maximum accountability. Possess excellent interpersonal skills and the ability to work well with all levels of management, staff, and families. Prioritize and execute multiple projects under demanding deadlines with attention to detail.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Center for Transforming Lives partners with single mothers and their children so they can thrive. Founded in 1907, Center for Transforming Lives is one of Tarrant County’s biggest family safety nets, working to disrupt cycles of poverty and homelessness among the most vulnerable in our community. The non-profit meets the needs of 3,000 women and children annually, through a comprehensive and evidence-based, two-generation and trauma-informed model. Thanks to housing support, early childhood education, economic mobility services and counseling services that work across generations, parents and children establish security and well-being as a family. Led by CEO Carol Klocek since 2009, the $20 million non-profit opened its new Riverside Campus headquarters in May.
Center for Transforming Lives is the only homeless services provider in Tarrant County and one of seven early childhood education centers to achieve National Accreditation, recognized for the highest standards of care in the nation.