Program Coordinator I (Quality Review Specialist) / 60019718

Program Coordinator I (Quality Review Specialist) / 60019718

Salary

$45,300.00 - $77,000.00 Annually

Location

Richland County, SC

Job Type

FTE - Full-Time

Job Number

189585

Agency

Department of Health and Human Services

Division

EEMS Policy, Process, and Contract Management

Opening Date

06/17/2026

Closing Date

6/23/2026 11:59 PM Eastern

Class Code:

AH35

Position Number:

60019718

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

GEN08

Opening Date

06/17/2026

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

Failure to provide detailed and complete information may result in your application not being referred.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

The Agencys mission is to be boldly innovative in improving the health and quality of life for South Carolinians.

This is position is located in EEMS Policy, Process, and Contract Management, Richland County.

This is an in-office role and not a telecommute or remote position.

Are you the One? We are looking for a Program Coordinator I (Quality Review Specialist) who evaluates the accuracy of documents scanned and indexed into the Medicaid Document Management System (OnBase) by the Centralized Document Management (CDM) team. Quality Review Specialists complete quality assessments of scanned documents in an accurate and timely manner as outlined by departmental standards.

• The Quality Review Specialist should complete assigned quality reviews daily, meeting the number of reviews designated by CDM management and departmental standards. These reviews may include applications, reviews, medical records, changes of circumstance, trailing documents, and other related materials.
• Ensures that all quality reviews of eligibility documents are completed accurately using the appropriate tools and checklist. Thoroughly and accurately documents findings of quality reviews according to quality assurance team guidelines.
• Maintains a professional demeanor and communication style, ensuring that communication and interactions with internal and external stakeholders is clear, polite, and concise. Participates in customer service and privacy training and ensures that confidential or private information is maintained in accordance with state and federal law as articulated through departmental policies and training.
• Attends all mandatory meetings, training courses and events as directed by supervisory staff and agency leadership. Maintains awareness of and complies with all agency policies and procedures. Maintains appropriate certification and training to perform emergency management evacuation and shelter duties as necessary. Performs other duties as assigned by supervisory staff and agency leadership.

The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs.

Minimum and Additional Requirements

A high school diploma and at least one (1) year of professional experience in social service programs, business administration, general administrative management or relevant program experience .

Preferred: Knowledge of SCDHHS Eligibility systems: Cúram (HCR and CGIS), OnBase, and MMIS. Previous document indexing knowledge. Familiar with HIPAA and confidentiality laws. Working knowledge of Medicaid services. One (1) year of document indexing for Centralized Document Management (CDM) preferred.

Additional Requirements:

• In-office role.

Preferred Qualifications

• Knowledge of the functions in an office environment such as office practices, proper office etiquette, and standard office equipment operation.
• Proficient in computer functions such as Microsoft Office, internet browsers, and using multiple operating systems at one time.
• Strong organizational and analytical skills, and the ability to quickly adapt to change.
• Great attention to detail.

Additional Comments

Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.

The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the minimum qualification requirements. Please, thoroughly complete the Education and Work Experience sections of your application and the Supplemental Questions. Failure to provide detailed and complete information will result in your application being rejected. Any misrepresentation or omissions will result in your disqualification from employment and/or termination. You may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. I acknowledge that I have read, understand, and agree with the above.

• Yes
• No

02

Please indicate your expected salary, if offered this position.

03

Do you have a high school diploma/GED or higher?

• Yes
• No

04

Do you have at least one (1) year of professional experience in social service programs, business administration, general administrative management or relevant program experience?

• Yes
• No

05

Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD214 Form with your job application in order to qualify and claim this preference.

• Yes
• No

06

How did you hear about this career opportunity?

Required Question

Employer State of South Carolina

Agency Department of Health and Human Services Address 1801 Main Street, Suite 224

Columbia, South Carolina, 29201

Phone 803-898-2670

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.