Program Coordinator II (Rental Registry)

Program Coordinator II (Rental Registry)

Salary

$97,269.00 - $121,586.00 Annually

Location

City of Pasadena, CA

Job Type

Full -Time

Job Number

27-020

Department

Rent Stabilization

Opening Date

08/13/2026

Closing Date

8/27/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

The City of Pasadena - Rent Stabilization Department seeks a motivated and experienced Program Coordinator II to assist the Rent Registry Division.

The key responsibilities of this role include:

• Coordinating the rental registration process and monitoring compliance with rent stabilization regulations.
• Assist with direct client support provided by the Rental Registry staff.
• Generating reports and analyzing data to inform policy decisions and enforcement actions.

The ideal candidate will possess program management experience in a government setting, including demonstrated experience with data management and analysis, and experience in successfully collaborating in team projects. The successful candidate understands rent stabilization regulations, possesses excellent communication and interpersonal skills, strong writing and editing skills, and the ability to thrive in a dynamic environment with strong problem-solving skills and the ability to work independently and collaboratively.

To learn more about the Rent Stabilization Department, click here.

Essential Functions

The major responsibilities of this position are listed below. For more details, please review the job description.

• Plans, organizes, directs, coordinates, and evaluates the activities of the Rental Registry program; assigns and coordinates work.
• Evaluates program needs and develops an effective program; develops procedures within areas of responsibility and instruction materials to assist in accomplishing program goals.
• Develops effective public participation strategies and activities and establishes effective working relationships with community groups or representatives, or agencies related to or affected by the activities of the assigned program; makes presentations to community groups, or participates on committees and task forces to interpret/exchange information and to assure cooperation in achieving goals.
• Performs activities necessary to facilitate development of City and community partnerships and collaborative efforts; provides staff support to community-based planning coalitions and committees.
• Maintains up-to-date knowledge of federal, state, and local laws, regulations, and policies, procedures that govern program operations; disseminates knowledge to staff and ensures compliance on a continuous basis.
• Prepares analytical papers, publications, newsletters, planning documents and administrative reports; assists in the development of goals, objectives, policies and procedures; investigates, interprets, analyzes and prepares recommendations in relation to proposals for new programs, grants and/or services; analyzes, interprets and explains City policies and procedures; confers with members of the public to explain procedures and policies; investigates and prepares reports on specific requests and complaints pertaining to assigned program.
• Conducts needs assessments, research and analyzes statistical and other data; makes recommendations on administrative and operational problems, policies, and procedures.
• Assists in the recruitment and selection of interns, volunteers, and support staff; represents the City in the community and at interdepartmental, interagency and professional meetings.
• Regular attendance is an essential function of this classification.

Qualification Guidelines

COMPETENCIES

The following list represents the core competencies needed for success in this position.

• Attention to Detail - Focusing on the details of work content, work steps, and final work products.
• Oral Communication - Engaging effectively in dialogue.
• Customer Focus - Attending to the needs and expectation of customers.
• Process Analysis - Defining, assessing, and improving operational processes and workflow.
• Teamwork - Collaborating with others to achieve shared goals.
• Analyzing & Interpreting Data - Drawing meaning and conclusions from quantitative or qualitative data.
• Regulatory Navigation - Understanding, interpreting, and ensuring compliance with laws and regulations.

EDUCATION AND EXPERIENCE

• Bachelors degree in business or public administration, liberal arts, public relations, social science, sociology, psychology, or a closely related field and
• Three years of professional experience in administering or implementing community wide programs and/or housing programs.

DESIRED QUALIFICATIONS

• Knowledge of rent stabilization regulations.
• Recent experience with data management and analysis in a government setting.

SELECTION PROCESS

The selection process may consist of a training and experience evaluation, interview panel, and/or department-level interviews.

VACANCY INFORMATION

There is currently one vacancy in the Rent Stabilization Department. The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future.

Candidates selected for this position are subject to a one year probationary work period.

Special Requirements

Must have or obtain a Class C California drivers license and a satisfactory driving record, as they may be required for some assignments.

Retirement:

The City of Pasadena contracts with the California Public Employees' Retirement System (CalPERS) to offer a defined benefits program for eligible employees.

"New" CalPERS members are subject to the provisions of the Public Employees' Pension Reform Act of 2013 (PEPRA) and receive the following benefit formula: 2% at 62

"Classic" members of CalPERS receive the following benefit formula: 2.5% at 55

Deferred Compensation:*

The City offers a 457(b) deferred compensation plan to help employees save for their retirement and supplement their CalPERS pension. Employees can defer salary with pre-tax or Roth after-tax deductions.

Health Insurance: *

The City contracts with CalPERS to offer several comprehensive health plans that include Health Maintenance Organization (HMO) plans and Preferred Provider Organization (PPO).

Other Benefits include: *

• Dental Insurance (HMO and PPO plans offered)
• Paid leave (holidays, sick leave, vacation leave)
• City-paid Life and Long-Term Disability insurance
• Voluntary vision, life, accident, and critical illness insurance
• Medical & Dependent Care Flexible Spending Accounts
• Professional Development Allowance
• Free Employee Assistance Program
• These benefits may vary for employees whose FTE is less than .75 or work less than 30 hours per week.

01

What is your highest level of education completed?

• High School or GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree or higher level

02

What best describes your years of professional experience in administering or implementing community wide and/or housing programs?

• Less than 3 years
• 3 to 5 years
• 5 or more years

03

In 200 words or less, describe your professional experience in administering or implementing community wide and/or housing programs, including your title, nature of the program, and the professional duties performed.

04

Briefly describe your knowledge and experience with rent stabilization regulations. If none, please respond N/A.

05

Briefly describe you experience with data management and analysis in a government setting. Include the type of data managed and the purpose of the analysis. If none, please respond N/A.

Required Question

Employer City of Pasadena

Address 100 N. Garfield Ave., Rm S135

P. O. Box 7115

Pasadena, California, 91109-7215

Phone (626) 744-4366

(626) 744-4366

Website http://www.cityofpasadena.net/humanresources