Analysis Skills, Coaching, Communication Skills, Detail Oriented, Disciplinary Action, Diversity, Driver's License, Employee Retention, Funding, Homeless Services, Leadership, Microsoft Office, Microsoft Windows System Internals/Programming, Mobile Devices, Nonprofit, People Management, Presentation/Verbal Skills, Problem Solving Skills, Program Evaluation, Project/Program Coordination, Psychiatric Rehabilitation, Psychiatry and Mental Health, Psychology, Service Delivery, Social Work, Sociology, Special Needs, Team Player, Time Management, United States Department of Energy (DOE), Writing Skills
Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Swing Shift Program Coordinator II for our Kirk Emergency Shelter/Veterans program in San Jose, CA. *Veterans highly encouraged to apply.
** This position is a Swing Shift position (Saturday - Wednesday 3pm-11pm)
About the role: The Program Coordinator will supervise the provision of services to program participants in the County, through direct staff supervision of staff.
The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.
Our Benefits & Perks:
- Salary: $75,000.00– $92,000.00 annually/ DOE
- Position is a Swing Shift position (Saturday - Wednesday 3pm-11pm)
- Exempt/Full Time/Onsite
- 100% paid health, vision, and dental options
- 19 PTO days & 12 Holidays per year
- Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
- 3% retirement match/contribution
- Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
- Dynamic, mission-driven culture and supportive leadership. We support you in supporting others
How You Make an Impact:
Provide supervision and leadership to shelter monitors and other onsite staff as needed.
Engage in on-going tracking and evaluation of program goals and effectiveness and alignment with VA contract.
Provide support to staff when dealing with client crises and support with completing incident reports as needed.
- Provide feedback, coaching training, and disciplinary action as needed.â¯â¯
- Monitor assigned employee’s contacts with participants to ensure maximization of funding and program deliverables are met.â¯â¯
Facilitate case conferencing and administrative meetings as needed.
- Drive shelter guest to appointments in personal vehicle when needed (appointments may include doctors appointments, DMV, court, etc)
- Other duties as assigned.
How You Meet Qualifications:
- Bachelor's degree in psychology, Human Services, Social Work, Sociology, or related field, or equivalent experience.
- Veterans highly encouraged to apply
- 3 years of professional experience in the human services, social work, or related field and demonstrated experience working collaboratively with low-income families.
- 1 year of direct experience in the provision and supervision of services to individuals who are homeless and/or have extremely low incomes.
- Use of personal vehicle and proof of a valid and current California Driver’s License and current insurance along with a clean DMV record required.â¯â¯
- Must be flexible to drive shelter guest to appointments in personal vehicle when needed (appointments may include doctors appointments, DMV, court, etc)
- Flexible schedule to work evening and weekend hours as needed.
COMPETENCIES:
- Excellent verbal & written communication, organizational, and time management skills.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Ability to work well independently and collaboratively with teams.
- Strong ability to represent the interests of the agency, interact effectively with a diverse population with multiple special needs, and be comfortable building successful collaborative relationships with tenants, staff, and with community networking and resource building.â¯
- Must have a working knowledge of Psychiatric Disorders.
- Knowledge and ability to implement the following evidence-based models, Psychosocial Rehabilitation, Harm Reduction, and Motivational Interviewing.
- Experience in building supportive and respectful working relationships with participants and staff.
- Practice and knowledge of culturally sensitive components of direct service delivery through open dialogs and self-exploration with diverse groups.
- Experienced in effectively intervening in crisis situations using de-escalation techniques.â¯
- Proficiency in Microsoft Office programs, systems, and platforms.
- Ability to learn and use required mobile devices and business-related applications.
- Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.
Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.
Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace