The Coordinator is responsible for supporting and at times leading a number of specific objectives within Innovation Law Lab's diverse portfolio of work, including driving particular objectives to completion. The Coordinator will lead collaboration with other team members to deliver a diverse array of goals, objectives, projects and programs that leverage law, technology and organizing to advance immigrant and refugee justice. The Coordinator assists with tracking and delivering the key performance indicators of the objectives they are driving. The Coordinator wears many hats, consistently supports team members with numerous projects, works independently, and plays an active role in achieving the goals and objectives of the work assigned in their portfolio. The Coordinator reports to the Director of Legal Operations.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
The following are the essential job duties and responsibilities of the Program Coordinator.
? Coordinate and provide day to day logistics support to the clients including scheduling & arranging appointments, screening for eligibility, troubleshooting interactions;
? Coordinate and provide frequent written and oral correspondence with clients;
? Perform a wide range of coordination and administrative tasks including: data entry, mail processing, case distribution, filing, scheduling, document translation, and other clerical/administrative duties;
? Foster relationships with organizational partners: supporting, on-boarding & credentialing, and training and updating new and existing program standards and best practices;
? Work closely with Innovation Law Lab's team to develop a vision and a strategy for our work to support and defend immigrant communities of color;
? Monitor deadlines and schedules, shift priorities based on changing information, and remain calm and work well under pressure;
? Coordinate and implement specific objectives of a portfolio of projects that may be local, regional, or national;
? Collaborate with team members in their work and ensure focus and wise use of resources within the objectives;
? Ensure objectives, tasks and projects are completed on time and are efficiently managed;
? Participate in and lead the creation of an inspiring team environment;
? Support the relevant team members in all aspects of project development, management, and evaluation as it relates to the objectives they are driving;
? Support and lead the process for determining program direction and defining tactics for the objectives they are driving;
? Work with directors and collaborating team members to maintain a coherent body of work across Innovation Law Lab's diverse portfolio, and seeks opportunities to leverage support for other aspects of Innovation Law Lab's work;
? Maintain and grow Innovation Law Lab's position as a thought leader as it relates to the objectives they are driving;
? And other tasks, duties, and responsibilities as may be assigned
EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES
The following are the minimum levels required to successfully perform the Essential Job Duties and Responsibilities.
Required
? A bachelor's degree or equivalent work experience;
? Two years working in legal services, customer service, social sciences, or other related field with competing interactive and solitary work streams - internships/educational experience may count towards the two years;
? Ability to read, write, speak, and comprehend Spanish at an advanced level;
? Ability to manage large volumes of communication and to identify opportunities for building litigation and/or political pressure;
? Excellent written, analytical, oral, and organizational and time management skills;
? Must consistently demonstrate teamwork and positive day-to-day work relationships and interactions with staff, board members, members of the public, and community stakeholders.
Preferred
? Firsthand experience working or volunteering in immigrant communities and in particular with immigrants facing removal proceedings as an advocate for immigrants;
? Recent experience with defensive asylum processes and case law;
? DOJ partial accreditation or similar experience a plus;
? Applicants who have been directly impacted by immigrant detention and/or removal proceedings are strongly encouraged to apply.