Program Coordinator - Projects & Communications (2026-50447)

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When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life's work is more than a career. It's an expression of your passion, intellect, skill, and drive. UMass Chan"s commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.

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Program Coordinator - Projects & Communications

Job Number: 2026-50447

Category: Administrative Professional

Location: Worcester, MA

Shift: Day

Exempt/Non-Exempt: Exempt

Business Unit: UMass Chan Medical School

Department: School - Center for Clinical Research - W826000

Job Type: Full-Time

Union Code: Non Union Position -W60- Non Unit Professional

Num. Openings: 1

Post Date: Aug. 25, 2026

Work Location: Hybrid

Salary Minimum: USD $55,000.00/Yr.

Salary Maximum: USD $65,000.00/Yr.

Join the Center for Clinical and Translational Science (CCTS) at UMass Chan Medical School-a vibrant, collaborative environment dedicated to translating scientific discoveries into improved health outcomes. As a Program Coordinator for Projects & Communications, youll play a key role in communicating research initiatives, project progress, and outcomes across multiple platforms. Youll develop and share content about CCTS activities, engage stakeholders through newsletters, web updates, and social media, and help ensure the accuracy and impact of our messaging. If youre passionate about advancing clinical and translational science, supporting diverse collaborations, and making a difference in public health, we invite you to apply!

• This is a hybrid work model with the understanding that the Project Coordinator will be available and onsite as required to support the department

Responsibilities

• Organize and plan work activities of the Department for review with appropriate senior staff
• Implement and manage tasks in accordance with departmental objectives
• Participate as a member of project teams; assist with project development activities such as compiling data, drafting reports, responding to requests, and supporting special projects.
• Assist senior staff with project development activities: compiling data, drafting reports, and assisting with special projects
• Develop and maintain time schedules for department staff, project events and office activities
• Maintain project plans and produce related project reports and schedule activities for department staff and project events.
• Compile and analyze data, and draft project and communication reports for review by senior staff
• Initiate and maintain contact with key personnel including staff, department heads and external parties
• Update the Director or designee on project details and changes in a timely manner
• Review pertinent correspondence, communications, and background materials daily to remain current on departmental and operational matters.
• Draft routine and specialized correspondence, meeting minutes, management reports for the Director or designee and department staff
• Prepare multi-media presentations and reports utilizing a variety of software applications including, but not limited to: Microsoft Word, PowerPoint, and Visio
• Develop, curate, and disseminate department communications including newsletters, web content, email blasts, and social media posts.
• Analyze audience and stakeholder needs to tailor messaging for effective engagement. Monitor media coverage, manage media relations, and support responses to media inquiries.
• Create and edit content for multiple platforms, ensuring accuracy, consistency, and quality of messaging.
• Ensure accuracy, consistency, and quality of information in all communications.
• Maintain project files and communications support materials
• Demonstrate cultural sensitivity and competence in all internal and external communications.
• Perform other duties as required.

Qualifications

• Bachelor"s Level Degree or equivalent in business administration, communications, or a related field, or equivalent experience.
• 1-3 years of experience coordinating and planning projects and managing communications.
• Ability to work in a team and meet performance deadlines in a dynamic environment
• Excellent oral and written communication skills necessary to interact with clients and staff
• Demonstrated experience in using computer-based tools including electronic mail, word processing, spreadsheet and database products.
• Ability to work in a team and meet performance deadlines in a dynamic environment.
• Proficient in computer-based tools for project and communication support, including email, word processing, spreadsheets, and databases, as well as digital communications and graphics applications such as content management systems (CMS), Microsoft Office Suite, Adobe Creative Suite (Photoshop, Illustrator, InDesign), and presentation software (PowerPoint, Visio).
• Knowledge of content creation and dissemination for digital platforms (web, email, social media).
• Demonstrated experience in strategic messaging, audience analysis, and adapting communications to varied platforms

#LI-KR1

Posting Disclaimer:

This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution.

In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.

Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.

In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.

UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

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