Program Coordinator, Relocation

Posting Details

I. DEPARTMENT INFORMATION

Job Description Summary:

Job Summary: Support a high-volume department by performing administrative tasks.

Minimum Qualifications: The applicant must be proficient in computer and phone applications, primarily, but not limited to, Microsoft Suite, Google Suite (Documents, Sheets, Keep), and Google Calendar. Applicants need strong communication skills, both written and oral. Able to multitask in a fast-paced environment. Team-centric attitude with great attention to detail is a must. Flexibility to work early mornings, evenings, and weekends is required. Ability to walk and/or remain on foot for extended periods of time as tasks require. Ability to lift 50lbs.

Preferred Qualifications:

• Ability to maintain high levels of communication with team members and stakeholders
• Strong organizational skills and attention to detail
• Excellent customer service skills
• Ability to problem solve, learn new processes, and take ownership of tasks
• Willingness to learn and proactively contribute to the team
• Reliability and ability to work independently with minimal supervision
• Logistics experience or knowledge of the moving industry and/ or office relocation process is a plus
• Bachelor's degree in an appropriate area of specialization plus 1 year of relevant professional experience. Degree requirements may be substituted with an equivalent combination of education, training, and experience.

Responsibilities:

Provide auxiliary support by performing a range of tasks, including:

• Reviewing the ticketing system and flagging priority tickets, escalating them as necessary
• Emailing and calling customers to obtain details
• Taking accurate notes while walking through project sites or attending meetings
• Collecting, organizing, and archiving data critical to project management
• Working closely with the department team, including movers and crew leaders, and other stakeholders across the organization
• Assisting in the field as needed, including but not limited to: escorting moving teams, monitoring projects, accurately counting and photographing items, and previewing and assessing spaces
• Exhibiting courteous, timely, and professional communication at all times
• Performing other duties as assigned

Minimum Qualifications:

Qualified candidates will hold a high school diploma/ GED, or, a Bachelor's degree or higher in a relevant area of study. The degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training, and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications:

II. POSITION INFORMATION

Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: Division of Safety and Operation Family Sub-Family Stream Level Full-Time/Part-Time: Hours Per Week: 40 Hiring Range 23.35 Work Schedule: 8:00 a.m. - 5:30 p.m. Position Designation: Employee Onsite Status On-campus (in person) Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Position Type: Posting Number: T001241 Job Open Date: 06/24/2026 Job Close Date: Open Until Filled: Yes Applicant Review Will Commence On: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement:

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • This role is a GWTemps role. GWTemps is the internal temporary agency at GW. As a university employee, you are eligible to apply to internal university postings if you ever wanted to transition from a temporary role to a permanent role. Since this is a temporary position, this role is ineligible for university benefits, to include, annual/vacation leave, university and federal holiday pay, university closure/administrative pay, retirement benefits, healthcare insurance, etc. Do you acknowledge this information?

• Yes

• No

• • What is your expected hourly range?

(Open Ended Question)

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter