Who We AreAt Carroll County Government we look for people who are eager to engage in meaningful work that positively impacts our community. As public servants our sense of purpose and motivation to work hard starts with the value we place on relationships with coworkers community partners and those we serve. We strive to build collaborative and passionate teams with opportunities to learn and explore new possibilities in a welcoming workplace. As a team we are committed inspired and connected to make a difference in the community.  What You Will DoThe Veterans Services Program Coordinator is responsible for assisting Veterans andor family members in preparing and submitting compensationpension claims to the Veterans Benefits Administration link Veterans to VA Healthcare system and advocate for Veterans and their families. We are seeking a highly motivated individual who can effectively communicate with clients partner agencies and internal staff. On a daily basis you will apply your skills with organization attention to detail and problem-solving. You will serve as a liaison between the Veteran and the Maryland Department of Veterans and Military Families and will complete training to become an accredited Veterans Services Officer. Essential Duties
Coordinate the Veterans Services program and support adherence to all applicable laws and regulations.
Conduct client appointments including field visits as required.
Develop and maintain effective working relationships with community agencies. Provide training to community partners and citizens regarding the Veterans Services program.
Coordinate data collection reporting requirements and client files. Ensure accuracy of all records maintained.
Using a trauma informed approach perform case management including determining eligibility assessing client needs providing information and making referrals.
Provide program leadership to the Carroll County Veterans Advisory Council. Participate in workgroups and attend public meetings
Act as a liaison to Veterans Service organizations in Carroll County.
Ensure all work is complete and timely to support department goals. Evaluate feedback and procedures to improve efficiency.
Exhibit integrity ethics and fiscal responsibility.
Invite collaboration and seek learning opportunities. Proactively assist peers to create a supportive work environment.
How You Will SucceedYour Skills
Veterans Government Benefits Intermediate
Problem Solving Intermediate
Time Management Intermediate
Microsoft Office Suite Intermediate
Your Strengths
Service Excellence
Decision Making
Collaborating with Others
Digital Literacy
Continuous Learning
Fostering Communication
Information Management
Planning and Organizing
Safety Focus
You Might Be a Good Fit IfEducation and Experience
Bachelors degree in social work or a related field
Three or more years of related experience
A comparable amount of education and experience may be substituted for the minimum requirement.
Required Licenses and Certifications
Valid drivers license
Veterans Services Officer certification or must obtain within 1 year of employment
Additional Information
Requires criminal background check as condition of employment.
Must meet Carroll County Risk Management driver eligibility requirements
Why You Will Love Working HereAll the Benefits You NeedCarroll County Government is dedicated to fostering a culture focused on the total well-being of our employees. For eligible employees this includes
Generous paid time off
13 Paid Holidays
Flexible schedules and remote options when applicable
Comprehensive no deductible medical plans including prescription and vision coverage low-cost dental plan and County paid basic life insurance.
Pension 401k and 457 Retirement Accounts
Up to 9000 in Tuition Assistance per fiscal year
Find out more here Carroll County Government | Carroll County Maryland carrollcountymd.govCarroll County Government is an Equal Opportunity Employer. The County Commissioners of Carroll County recognize the rights of all people including County employees to equal opportunity. Discrimination against County employees on the basis of race color religion age gender national origin sexual orientation marital status physical or mental disability is strictly prohibited. The Americans with Disabilities Act Titles I and II applies to County government employment. If you have questions suggestions or complaints please contact Kristy L. Bixler Director Human Resources and Carroll County Government Americans with Disabilities Coordinator for Employment at the Department of Human Resources 410-386-2129 or Md. Relay 711800-735-2258. The mailing address is 225 North Center Street Westminster Maryland 21157.Questions or need assistance Please contact us at careerscarrollcountymd.gov via telephone at 410-386-2129 or stop by our office at 225 N. Center Street Room 100 Westminster MD 21157 during normal business hours. Disclaimer This job description may not be inclusive of all assigned duties responsibilities or aspects of the job described and may be amended at any time at the sole discretion of the Employer.  
Numbers & Facts
Location
Westminster, MD
Salary
$28.67–$50.18 Per Hour
Skills
Background Investigationunmatched
Case Managementunmatched
Communication Skillsunmatched
Community Relationsunmatched
Compensation and Benefitsunmatched
Customer/Client Researchunmatched
Data Collectionunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Driver's Licenseunmatched
Financial Managementunmatched
Governmentunmatched
Health Planunmatched
Healthcareunmatched
Leadershipunmatched
Life Insuranceunmatched
Literacyunmatched
Microsoft Officeunmatched
Militaryunmatched
Prescription Drugsunmatched
Problem Solving Skillsunmatched
Project/Program Coordinationunmatched
Record Keepingunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Social Workunmatched
Team Playerunmatched
Time Managementunmatched
Training/Teachingunmatched
Tuition Feesunmatched
Veterans Benefitsunmatched
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