Program Director

Maryland Safe Haven

Baltimore, Maryland

JOB DETAILS
SKILLS
Budgeting, Case Management, Communication Skills, Contact Management, Crisis Management, Dental Insurance, Driver's License, HIV/AIDS (Acquired Immune Deficiency Syndrome), Laundry, Leadership, Maintain Compliance, Operational Support, Operations, People Management, Performance Reviews, Presentation/Verbal Skills, Project/Program Management, Reporting Skills, State Laws and Regulations, Strategic Planning, Time Management, Vision Plan, Windows PowerShell, Writing Skills
LOCATION
Baltimore, Maryland
POSTED
12 days ago

Program Management (40%)
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  • Oversee daily operations of various programs, including health and wellness centers, transitional housing, youth housing, harm reduction, and HIV testing.
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  • Oversee peer counseling, resource navigation, and non -medical case management.
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  • Oversee harm reduction materials and education concerning safer sex and overdose prevention.
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  • Provide essential services such as food, laundry, transportation, and companionship.
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  • Support annual program operations budget and hiring plan.
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  • Develop strategies for program growth and expansion.
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  • Maintain contact with key public and private sector individuals.
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  • Represent MSH at public functions and make effective presentations.
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  • Program Development and Implementation<\/b>: Design, develop, and implement new program initiatives and improve existing ones.
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  • Ability to step in and assist in programmatic areas as needed.
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    Personnel Management (25%)
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    • Supervise Housing Program Manager and Harm Reduction Manager.
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    • Conduct employee evaluations and handle grievances and employee appeals.
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    • Ensure staff coverage for MSH facilities.
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      Compliance and Reporting (15%)
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      • Assist with accurate and timely data reporting.
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      • Maintain accurate visitor and client records.
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      • Oversee case management chart reviews and incident reporting system.
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      • Monitor bed usage and prepare monthly reports.
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      • Ensure compliance with state and local regulations and contracts.
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        Professional Development (10%)
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        • Develop and implement training and operational documentation.
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        • Encourage continuing education and training for staff.
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        • Develop professional relationships and explore partnerships that expand the organization's mission.
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          Crisis Intervention (10%)
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          • Respond to staff requests for crisis management assistance.
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          • Assess potential crises and utilize resources to de -escalate situations.
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            Required Education and Experience
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            • Bachelor’s degree preferred.
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            • Minimum of five (5) years of supervision and management experience, or an equivalent combination of education and experience.
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              Qualifications and Skills
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              • Extensive knowledge of TLGBQ needs and experiences.
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              • Ability to provide visionary and strategic leadership.
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              • Commitment to self -reflection and personal awareness.
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              • Strong leadership, supervisory skills, and knowledge of Trauma -Informed Care models.
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              • Excellent verbal and written communication skills.
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              • Strong analytical and problem -solving skills.
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              • Intermediate to advanced computing skills.
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              • Experience with case management systems.
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              • Ability to meet deadlines and work independently.
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                Requirements<\/h3>
                Bachelor's Degree is required, experience equivalency may be considered instead of a degree.
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                Driver License: Valid, with no violation within the last two years. 
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                Five years of program Management experience. 
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                Mission -Driven and Committed <\/div><\/span>

                Benefits<\/h3>
                • Paid time off
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                • Health, dental, and vision insurance options
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About the Company

M

Maryland Safe Haven