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Program Director Martial Arts School

JDAK INC

Eastchester, NY

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JOB DETAILS
SALARY
$70,000–$85,000 Per Year
SKILLS
Campaigns, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Service Operations, Detail Oriented, Establish Priorities, Facebook, Financial Operations, Health Insurance, Interpersonal Skills, Lead Generation, Leadership, Marketing Automation Software, Metrics, Operations Planning, Organizational Skills, Past Due Accounts, People Management, Problem Solving Skills, Retail Sales, Sales, Sales Closing Skills, Schedule Development, School Management, Six Sigma Black Belt, Social Media, Team Building, Team Lead/Manager, Training/Teaching
LOCATION
Eastchester, NY
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement

Program Director
  • Balanced Martial Arts — Eastchester, NY

    About Balanced Martial Arts

    Balanced Martial Arts is a growing school in Eastchester that runs on systems, measures what we do, and invests in our team. We're hiring a leader, not a chair-filler.

    About the Role

    The Program Director serves as the face of our front office and the operational backbone of the school. If you love building relationships, closing enrollments, solving operational puzzles, and developing people, this role is designed for you. We're looking for someone who leads by example, holds themselves and others to a high bar, and takes pride in being a steward of our culture.

    Career Path: This seat is the natural feeder into a Location Manager role as we grow — with broader influence over operations, team development, and scheduling.

    Key Responsibilities

    Lead Generation

    •         Drive new lead generation through referral campaigns, community partnerships, and grassroots outreach
    •         Represent BMA at community events, school partnerships, and booth opportunities

    Enrollment Conversion

    •         Handle inbound inquiries (calls, texts, web leads) and convert them into trial students
    •         Conduct new-student orientations, educating families on our program, values, and process

    Student Growth

    •         Identify families ready for advanced programs based on engagement and goals

    Student & Family Retention

    •         Serve as the primary off-the-mat liaison for parents through scheduled check-ins and ongoing relationship building
    •         Gather family feedback and relay it to the instructional team

    Financial & Operational Health

    •         Monitor and follow up on delinquent accounts; collect in-school payments
    •         Process daily retail sales; track inventory and reorder routine items

    Facility & Presentation

    •         Walk the school daily to ensure all spaces are presentation-ready for families
    •         Handle light day-to-day cleaning and address small facility issues as they come up

    Team Leadership

    •         Supervise and schedule school staff
    •         Communicate parent and student feedback clearly to the instructional team

    Social Media & Brand

    •         Post 1–2 times weekly on Instagram and Facebook
    •         Help maintain a consistent brand voice across parent-facing communications

    What We're Looking For

    Must-Haves

    •         2+ years of experience in sales, customer service, operations, or a client-facing role
    •         Strong communication and interpersonal skills — especially with parents and kids
    •         Organized, detail-oriented, and comfortable owning systems and metrics
    •         Comfortable with technology
    •         Reliable, accountable, and coachable
    •         Must pass a background check (we work with minors)

    Nice-to-Haves

    •         Prior management or supervisory experience
    •         Martial arts background or personal training experience
    •         Sales or closing experience
    •         Familiarity with CRM and marketing automation tools


    Compensation

    Base salary: $70,000 – $85,000 per year, commensurate with experience.

    In addition to base pay, we offer bonuses tied to new student enrollments and program upgrades (Black Belt Club & Leadership Team).

    Successful team members typically earn total compensation of $90,000 – $110,000+ when targets are met or exceeded.

    Schedule

    Our business operates when students and families are available, so evenings and weekends are part of the role. We prioritize a consistent 5-day work week with predictable hours, rather than split or constantly changing schedules. Evenings and one weekend day are a regular part of the role, as these are our highest-impact times for enrollment, student development, and family communication. Schedules are set in advance and remain stable.

About the Company

J

JDAK INC

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