Program Director - OSP Business

Program Director - OSP Business

Job ID

280009

Posted

09-Jun-2026

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Construction, Data Centers

Location(s)

Dallas - Texas - United States of America

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.

JOB TITLE: Director, OSP Business

About the Job: The company seeks a Director, OSP Business to provide strategic leadership and full P&L ownership of the Outside Plant (OSP) business unit, encompassing data center deployments, fiber network construction, and related infrastructure services. This role is responsible for setting business direction, driving revenue growth, and ensuring operational excellence across all OSP programs. The Director will partner closely with executive leadership, sales, finance, and human resources to shape workforce strategy, resource allocation, and profitability, while upholding the highest standards of safety, quality, and client satisfaction.

What you will do:

• Must be willing to travel 50%+.
• Business Strategy & P&L Ownership: Own and drive the OSP business unit's strategic plan, including revenue targets, margin goals, and growth initiatives. Define and execute the business roadmap in alignment with company objectives. Monitor financial performance, track KPIs, and take corrective actions to address underperformance. Partner with senior leadership to develop annual operating plans, budgets, and long-range forecasts. Lead negotiations for major contracts, scopes, timelines, and commercial terms with clients, contractors, and vendors.
• Operational Oversight: Provide executive oversight across all OSP project portfolios, ensuring consistent delivery standards, on-time performance, and budget adherence. Establish and enforce operational policies, processes, and quality standards. Champion continuous improvement initiatives across field operations.
• Business Development & Client Relations: Serve as the senior executive interface with key clients, fostering strategic relationships and identifying growth opportunities. Collaborate with sales and business development teams to support pursuits, proposals, and contract negotiations. Drive client satisfaction and retention.
• Organizational Leadership & Talent Development: Build and lead a high-performing OSP organization. Recruit, develop, and retain top talent across project management, field operations, and support functions. Establish a culture of accountability, safety, and excellence. Coach and mentor senior managers and directors. Drive succession planning and workforce development strategies.
• Financial Management & Reporting: Develop and implement executive-level reporting mechanisms to track business performance, portfolio health, and financial outcomes. Lead regular business reviews with senior leadership. Oversee resource allocation, labor planning, and cost optimization across the OSP business.
• Risk Management: Lead enterprise-wide risk identification and mitigation for the OSP business. Evaluate infrastructure, capacity, and operational risks. Ensure all safety protocols and regulatory compliance requirements (OSHA and other relevant standards) are embedded into business operations.
• Stakeholder & Executive Communication: Represent the OSP business at the executive level, both internally and externally. Lead engagement with regulatory bodies, municipal authorities, and industry partners. Deliver clear and compelling business updates to the executive team and board as needed.
• Safety & Compliance Culture: Champion a zero-injury culture across the entire OSP organization. Set the standard for safety leadership, ensuring all personnel and contractors understand and implement safety requirements. Drive accountability at all levels of the organization for safety outcomes and regulatory compliance.
• Technical Authority & Innovation: Serve as the technical authority for OSP construction methods, standards, and emerging technologies. Drive innovation in construction practices, tooling, and delivery models. Ensure the organization maintains technical excellence and stays ahead of industry developments.
• Governance & Compliance: Establish and maintain robust governance frameworks across the OSP business, including project documentation standards, reporting cadences, and compliance programs. Ensure all regulatory, contractual, and internal requirements are consistently met.

What you will need:

• 15+ years of progressive experience in OSP construction, telecommunications, or data center infrastructure, with at least 5 years in senior leadership or business unit director role
• OHSA 30 certification
• Must meet Motor Vehicle Record requirements.
• Must meet all requirements to be properly badged and able to meet all client requirements to access the jobsite.
• Familiar with construction management software as needed.
• Proficiency with Microsoft office
• Proficient in understanding building plans and specifications
• Team player with field supervision, project management and company administration

staff

• Excellent communication skills.
• Good understanding of building systems.
• Thorough knowledge of legal issues and safety standards is essential.
• Ability to plan and organize a team effort.
• Good client management and goodwill building ability.
• Capacity to motivate, lead and boost morale of the teams.
• Effective time management and logical decision-making ability.
• Capacity to handle pressure.
• Willing to travel extensively across multiple sites.
• Strong focus on quality and safety.
• Ability to remain calm, focused, and effective under pressure situations.
• Self-starter with ability to set goals and tasks with strong leadership skills

Why CBRE:

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure:

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values.

Our Values in Hiring: At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Relocation assistance and sign-on bonuses may be available in selected positions only, for qualified candidates based on role requirements and experience

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Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

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