Job Description:
Job Title: Program Director
Location: Saint Charles, MO
Department: Recover Services
Employment Type: Full-Time
Job Summary:
As a Program Director, you'll provide strategic leadership and operational oversight for behavioral health and community-based programs that positively impact the lives of individuals and families. This role is ideal for a collaborative leader who is passionate about service excellence, staff development, regulatory compliance, and driving meaningful outcomes.
You will oversee program operations, financial performance, quality initiatives, and team leadership while fostering strong partnerships with stakeholders, referral sources, and community organizations.
If you're looking for an opportunity to lead with purpose and make a lasting difference, we'd love to hear from you!
What You'll Do:
Program Leadership & Operations
Oversee the daily operations, performance, and compliance of assigned programs and service areas.
Monitor key performance indicators (KPIs) and implement strategies to achieve operational and organizational goals.
Identify opportunities for program growth, service enhancement, and new funding sources.
Assist with grant management activities and ensure timely and accurate invoicing.
Review financial performance and ensure timely variance reporting and corrective actions when needed.
Support program sustainability through effective planning and resource management.
Quality & Compliance
Ensure compliance with CARF standards, state regulations, licensing requirements, payer requirements, and organizational policies.
Maintain audit-ready programs and support internal and external reviews.
Conduct quality assurance reviews and monitor service delivery outcomes.
Ensure electronic health records and program databases are maintained accurately and timely.
Implement quality improvement initiatives to enhance service effectiveness and client outcomes.
Team Leadership
Recruit, hire, develop, coach, and retain high-performing team members.
Conduct performance evaluations and provide ongoing feedback and professional development.
Foster a positive, accountable, and mission-driven culture.
Promote employee engagement, recognition, and continuous improvement.
Ensure staffing levels support quality service delivery.
Community & Stakeholder Engagement
Build and maintain relationships with referral partners, funding sources, community organizations, and regulatory agencies.
Collaborate with Department of Mental Health offices, Vocational Rehabilitation providers, targeted case management organizations, and other stakeholders.
Represent the organization in community meetings, networking events, and partnership activities.
Service Delivery Support
Conduct field observations and monitor service delivery practices.
Provide operational support and direct service coverage when needed.
Perform other duties as assigned.
Education, Experience, and/or Credential Qualifications:
Bachelor's degree and two years of relevant experience in a healthcare system or five years of behavioral healthcare experience required.
Behavioral healthcare experience in a similar role preferred.
Master’s degree preferred.
Why You'll Love This Role:
Opportunity to lead programs that positively impact individuals and communities
Meaningful, mission-driven work with a growing organization
Ability to influence program development and strategic initiatives
Collaborative and supportive leadership team
Professional development and career growth opportunities
Opportunity to build strong community partnerships and drive positive change
Competitive compensation and benefits package
Employment Requirements:
Successful completion of background screenings, including criminal history, driving record, abuse/neglect registry, and fingerprint screening, as applicable.
Completion of New Hire Orientation and all required onboarding training.
Completion of annual training requirements, including Relias and organization-required certifications.
Ability to travel throughout assigned service areas as needed
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.