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Program Management Consultant

United IT

Redwood City, CA

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Best Practices, Biotech and Pharmaceutical, Communication Skills, Consulting, Cross-Functional, Customer Relations, Customer Support/Service, FDA (Food and Drug Administration), HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Leadership, Management Consulting, Marketing, People Management, Project Management Professional (PMP), Project Planning, Project/Program Management, Prototyping, Regulatory Compliance, Reporting Dashboards, Reporting Skills, Requirements Management, Risk, Technical Delivery, Time Management, Usability Engineering, Usability Testing, User Interface/Experience (UI/UX), Web Application Framework, Web Programming, Wireframes
LOCATION
Redwood City, CA
POSTED
5 days ago
Program Management Consultant – Web & UI/UX

Location: Redwood City, CA

Key Responsibilities
  • Program Management & Delivery
    • Lead and manage web-based initiatives, ensuring projects are delivered on time, within scope, and aligned to business objectives.
    • Develop and maintain project plans, milestones, risk registers, and reporting dashboards.
    • Coordinate across cross-functional teams, including IT, marketing, compliance, and external vendors.
  • Web Development & Technical Oversight
    • Act as a bridge between development teams and business stakeholders, translating business requirements into technical deliverables.
    • Provide guidance on web platforms, frameworks, and integration best practices.
    • Review deliverables for quality, scalability, and compliance with standards.
  • UI/UX Enablement
    • Apply user-centered design methods to enhance digital experiences.
    • Ensure design deliverables align with usability, accessibility, and compliance standards.
    • Partner with designers and developers to validate prototypes, conduct usability testing, and refine user journeys.
  • Ongoing Support & Client Engagement
    • Serve as the primary contact for support requests, triaging and coordinating resolution with the appropriate teams.
    • Monitor and respond to issues, escalations, and enhancements in a timely and professional manner.
    • Maintain strong relationships with stakeholders by ensuring transparency, accountability, and consistent follow-up.
  • Pharma/Healthcare Alignment (Preferred)
    • Support compliance with industry regulations (e.g., FDA, HIPAA, promotional review).
    • Leverage knowledge of pharma and healthcare-specific content workflows, digital experiences, and approval processes.
Qualifications
  • 5+ years of program or project management experience, ideally in consulting or client-facing roles.
  • Demonstrated experience leading web development and digital experience projects.
  • Familiarity with UI/UX methodologies (wireframing, prototyping, usability testing).
  • Strong communication, stakeholder management, and executive reporting skills.
  • Pharma and/or healthcare industry experience strongly preferred.
  • PMP, Agile, or related certifications are a plus.

About the Company

U

United IT

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