Program Manager - Aerospace & Defense Electronics Manufacturing
NEOTech | Longmont, CO 80503
Full-Time | 1st Shift | $110,000-$120,000
Lead Customer Programs in High-Reliability Electronics Manufacturing
NEOTech is hiring a Program Manager for our Longmont operation to lead customer programs in a fast-paced electronics manufacturing environment.
This is a customer-facing manufacturing program role - not a general project management position. We're looking for someone whose experience includes managing customer programs tied to manufactured products, ideally within electronics manufacturing, EMS/contract manufacturing, aerospace, defense, or another closely related high-reliability manufacturing environment.
As Program Manager, you'll serve as the voice of the customer and lead the Customer Focus Team for your assigned accounts. You'll connect customer requirements with Operations, Account Management, Business Development and other internal teams while helping drive operational performance, financial results and customer satisfaction.
What You'll Own
- Serve as the voice of the customer for assigned programs and accounts.
- Lead Customer Focus Team meetings and drive customer and internal action items to closure.
- Build strong customer relationships through regular communication, meetings and program reviews.
- Manage customer forecasts and communicate changing requirements internally.
- Partner closely with Operations to support production schedules and customer commitments.
- Monitor program profitability and review actual project costs against quoted expectations.
- Support customer pricing, quote activity and cost requirements.
- Coordinate ECO/ECN implementation and communicate associated cost impacts.
- Monitor customer inventory, quality, delivery, inventory turns, tariffs, duty recovery and other account metrics.
- Identify excess and obsolete inventory and coordinate mitigation plans with Account Management and customers.
- Escalate program risks and issues when needed and drive cross-functional resolution.
- Support Account Management and site leadership in identifying opportunities for organic account growth.
- Support Business Development during new-customer and new-program launches.
- Communicate program performance, priorities and risks clearly to customers and internal leadership.
What We're Looking For
- Bachelor's degree.
- 3+ years of relevant program management experience.
- Experience managing programs in an aerospace and defense environment.
- Experience working in or closely with a manufacturing operation.
- Demonstrated customer-facing program or account responsibility.
- Experience coordinating across Operations and other cross-functional teams.
- Ability to manage multiple programs, customers and priorities simultaneously.
- Strong business and financial aptitude, including the ability to understand and communicate program costs and financial performance.
- Intermediate or greater Excel skills.
- Strong written, verbal, presentation, organization and problem-solving skills.
- Ability to work collaboratively with customers, suppliers and internal teams.
- Ability to travel up to 25%, including occasional overnight and international travel as required.