Agile Programming Methodologies, Communication Skills, Cross-Functional, Detail Oriented, Gaming, Incident Response, Information/Data Security (InfoSec), Legal, Presentation/Verbal Skills, Privacy Controls, Problem Solving Skills, Process Development, Process Improvement, Product Design, Product Engineering, Project Tracking, Project/Program Management, Regulatory Compliance, Regulatory Requirements, Reporting Skills, Risk, Risk Analysis, Sales Management, Scrum Project Management and Software Development, Security Monitoring, Security Policy, Software Development, Sprint Planning, Standup Meetings, Status Reports, System Architecture, Technical Leadership, Technical/Engineering Design, Test Design, Time Management, User Interface/Experience (UI/UX), Vehicle Fleets, Writing Skills
Duration: 9+ months
Description
We are seeking an experienced Technical Program Manager to partner with Program, Product, Design, and Engineering teams across the Commerce & Identity Alliance, with primary focus on the Identity – Trust fleet. This role drives delivery of secure, compliant account experiences across *** Streaming and partner platforms — including privacy, fraud prevention, consent, and regulatory requirements — while coordinating dependencies with Login, Profiles, and Foundations fleets.
Key Responsibilities
- Lead execution for programs within the Trust fleet, driving roadmap planning, specifications, and delivery across front-end, back-end, and ML workstreams.
- Partner with product managers, engineers, designers, Legal, Privacy, and InfoSec to define execution plans, identify investments, and manage dependencies.
- Translate product and compliance requirements into clear technical requirements and comprehensive execution plans.
- Scope large initiatives into manageable milestones that support efficient, iterative product releases.
- Own Scrum and Agile ceremonies for engineering teams, including sprint planning, stand-ups, retrospectives, and backlog grooming.
- Track progress across multiple squads and communicate status in a clear, partner-friendly format.
- Manage a program environment involving multiple Trust fleet squads and cross-fleet dependencies across Identity workstreams.
- Partner with program and product leads to prepare status reports, schedules, task assignments, risk updates, and delivery plans.
- Track and mitigate security, privacy, and compliance risks (e.g., GDPR, COPPA, consent, fraud/abuse prevention, incident response).
- Investigate, track, and resolve open issues through clear communication with technical and non-technical stakeholders.
- Identify process inefficiencies and drive improvements that help teams deliver optimally and on time.
Required Qualifications
- 5 years of experience in large-scale software program management.
- Experience shipping multiple features or products simultaneously.
- Experience with Agile software development methodologies.
- Solid understanding of systems architecture, testing, design, and implementation.
- Proven ability to identify dependencies and risks and partner with engineering counterparts to mitigate them.
- Ability to work effectively with a diverse set of technical and non-technical stakeholders.
- Strong attention to detail and excellent written and verbal communication skills.
- Must meet one of the following experience and education requirements: BS in STEM plus 5 years of experience; Master’s degree plus 3 years of experience; BA/BS in a non-technical field plus 11 years of experience.
Preferred Qualifications
- Experience supporting security, privacy, fraud, or compliance software programs.
- Experience with identity platforms or account management capabilities.
- Experience with Trust fleet workstreams (privacy/compliance platforms, fraud detection, policy enforcement, security modeling).
- Gaming and/or streaming experience is strongly preferred.
- Experience in large, fast-paced technology environments with complex cross-functional dependencies.
About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
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